APHR Certification Exam Questions 2023 - Day 12

1. method of gathering external data for organizational analysis - political, economic, sociopolitical, and technological data that is gathered and reviewed by organizations for planning purposes

A) human resources
B) hidden costs
C) power distance
D) PEST analysis



2. an area where high standards produce the best results

A) trend analysis
B) strategic planning
C) center of excellence
D) shared services



3. a measure an organization uses to see its progress and show what it needs to improve

A) foreign direct investment (FDI)
B) key performance indicator (KPI)
C) environmental scanning
D) cost-benefit analysis (CBA)



4. something or someone that causes change

A) joint venture
B) redundancies
C) change agent
D) virtual team



5. a description of the purpose of an organization (a short description of the main purpose of an organization, which does not change)

A) mission statement
B) feasibility study
C) delphi technique
D) high-context culture