1. An extensive database that contains the data generated by an organization.
A) Gain attention
B) Data Warehouse
C) Knowledge Survey
D) Affect Displays
2. The explicit and systematic management of intellectual capital and organizational knowledge as well as the associated processes of creating, gathering, organizing, disseminating, leveraging, and using intellectual capital for imp roving the organization and the individuals in it.
A) Six Sigma Methodology
B) Root Cause Analysis
C) Knowledge Exchange
D) Knowledge Management (KM)
3. A matrix approach to performance management based on three levels of performance (organization, process, and performer) and three dimensions of performance (goals, design, and management).
A) Rummler-Brache's Nine Box Model
B) Self-Directed Learning (SDL)
C) Multi-Rater Feedback
D) Kepner-Tregoe
4. The term used to describe talent data that are used and reviewed to improve business performance, such as predicting turnover, business impact of leadership development programs, effectiveness of onboarding programs to improve time to performance, and many others.
A) Talent Management Analytics
B) Gilbert's Behavior Engineering Model
C) Tacit Knowledge
D) Experiential Learning
5. How people, materials, methods, machines, and the environment combine to add value to inputs to produce a product or service; a series of structured tasks that produce a product or service (output) for a customer.
A) Business Awareness
B) Business Process
C) Observation
D) Knowledge Exchange
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