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[CPLP] Human Resources Certification Exam Questions - Part 124

Jenny Clarke

Sat, 25 Jan 2025

1. A reaction to change when employees feel lost and confused, do not know where they fit in, or what they feel. They do not know the priorities or the direction, and therefore, spend time determining what should be done instead of how to do it.

A) Systems Thinking
B) Replacement Planning
C) Disorientation
D) Experiential Learning



2. A quantifiable data point or element that falls into one of two possible classifications, for example, gender (male or female). An artificially dichotomous variable is imposed for classification purposes, for example, age classified as retired (>6 5) or not retired (<65).

A) Confounding Variable
B) Dichotomous Variable
C) Experiential Learning
D) Open Space Technology



3. Model continuous improvement model built on the idea that to improve performance you must first plan by determining the problem to address, do (implement) the plan, check (evaluate) the success of the implemented plan, and act on the lessons learned from the evaluation

A) Multivoting
B) Shifting the Burden
C) Plan, Do Check, Act
D) Measures of Central Tendency



4. Based on the idea that when people have the right environment to work in, they will be inspired to grow and become connected to that environment. This theory is important to coaching.

A) Critical Path Method (CPM)
B) Behaviorism
C) Population Analysis
D) Motivation Theory



5. Three statistical averages: mean (the average of a group of numbers), median (the middle of a distribution where half the numbers are above the median and half are below), and mode (the most frequently occurring value in a group of numbers).

A) Instructional Systems Design (ISO)
B) Measures of Central Tendency
C) Multi-Rater Feedback
D) Personality Inventory Instrument



1. Right Answer: C
Explanation: You can write comment

2. Right Answer: B
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3. Right Answer: C
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4. Right Answer: D
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5. Right Answer: B
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