1. States that 80% of effects are the result of 20% of causes.
A) Reliability
B) Pareto Principle
C) Criterion Validity
D) Passive Listening
2. Qualitative measures that are intangible , anecdotal, personal, and subjective , as in opinions, attitudes, assumptions, fee ling s, values, and desires. Not always measurable, but they often help explain the measurable hard data.
A) Gantt Chart
B) Likert Scale
C) Soft Data
D) Impact Analysis
3. The frequency of an element in a set refers to how many of that element there are in the set.
A) Frequency
B) Implementation
C) Content Validity
D) Covariates
4. Either research initiated to solve an immediate problem or a reflective process of progressive problem solving led by individuals working with others in teams or as part of a 'community of practice' to improve the way they address issues and solve problems.
A) Level 3: Behavior
B) Action Research
C) Pareto Analysis
D) Discovery Learning
5. Also called a Critical Path Method (CPM), is a Project Management chart that illustrates the interrelationships among activities and resources.
A) Performance Appraisal
B) Ishikawa Diagram
C) Impact Analysis
D) PERT Chart
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