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[CPLP] Human Resources Certification Exam Questions - Part 75
1. A temporary measure or short-term fix used until something better can be obtained. The small company uses their new product features as a stop gap until they can develop a new product.
A) Selection Bias
B) Affinity Diagrams
C) Multisensory Learning
D) Stop Gap Measures
2. is another name for 360-Degree Feedback Evaluation which is feedback from superiors, direct reports, peers, and internal and external customers on how a person performs in any number of behavioral areas.
A) Business Process
B) Double-Loop Learning
C) Experimental Design
D) Multi-Rater Feedback
3. is a tool used to determine the types of information that employees have, as well as information they need to do their jobs.
A) Knowledge Base
B) Level 4: Results
C) Root Cause Analysis
D) Knowledge Survey
4. Within performance improvement, refers to whether employees are able or allowed to do a job . Employees mired in insignificant tasks, may not have time to do the work that supports organizational goals.
A) Opportunity
B) Cognition
C) Counseling
D) Mager, Robert
5. A method of problem solving to identify the contributing factors and the basic reason for the problem; used in change management , performance improvement, and other problem/solution situations.
A) Root Cause Analysis
B) Performance Appraisal
C) Random Sampling
D) Population Analysis
A) Selection Bias
B) Affinity Diagrams
C) Multisensory Learning
D) Stop Gap Measures
2. is another name for 360-Degree Feedback Evaluation which is feedback from superiors, direct reports, peers, and internal and external customers on how a person performs in any number of behavioral areas.
A) Business Process
B) Double-Loop Learning
C) Experimental Design
D) Multi-Rater Feedback
3. is a tool used to determine the types of information that employees have, as well as information they need to do their jobs.
A) Knowledge Base
B) Level 4: Results
C) Root Cause Analysis
D) Knowledge Survey
4. Within performance improvement, refers to whether employees are able or allowed to do a job . Employees mired in insignificant tasks, may not have time to do the work that supports organizational goals.
A) Opportunity
B) Cognition
C) Counseling
D) Mager, Robert
5. A method of problem solving to identify the contributing factors and the basic reason for the problem; used in change management , performance improvement, and other problem/solution situations.
A) Root Cause Analysis
B) Performance Appraisal
C) Random Sampling
D) Population Analysis
1. Right Answer: D
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2. Right Answer: D
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3. Right Answer: D
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4. Right Answer: A
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5. Right Answer: A
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Explanation: You can write comment
2. Right Answer: D
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3. Right Answer: D
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4. Right Answer: A
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5. Right Answer: A
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shrm shrmcp shrm-scp shrmscp shrm-cp Human resource management Organizational behavior Talent acquisition Performance management Compensation and benefits Employee relations Training and development Diversity and inclusion Legal and ethical considerations HR metrics and analytics Strategic planning Change management HR technology Workforce planning Labor relations Employment law Recruitment and selection Career development0 Comments
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