1. A temporary measure or short-term fix used until something better can be obtained. The small company uses their new product features as a stop gap until they can develop a new product.
A) Selection Bias B) Affinity Diagrams C) Multisensory Learning D) Stop Gap Measures
2. is another name for 360-Degree Feedback Evaluation which is feedback from superiors, direct reports, peers, and internal and external customers on how a person performs in any number of behavioral areas.
A) Business Process B) Double-Loop Learning C) Experimental Design D) Multi-Rater Feedback
3. is a tool used to determine the types of information that employees have, as well as information they need to do their jobs.
A) Knowledge Base B) Level 4: Results C) Root Cause Analysis D) Knowledge Survey
4. Within performance improvement, refers to whether employees are able or allowed to do a job . Employees mired in insignificant tasks, may not have time to do the work that supports organizational goals.
A) Opportunity B) Cognition C) Counseling D) Mager, Robert
5. A method of problem solving to identify the contributing factors and the basic reason for the problem; used in change management , performance improvement, and other problem/solution situations.
A) Root Cause Analysis B) Performance Appraisal C) Random Sampling D) Population Analysis
1. Right Answer: D Explanation: You can write comment
2. Right Answer: D Explanation: You can write comment
3. Right Answer: D Explanation: You can write comment
4. Right Answer: A Explanation: You can write comment
5. Right Answer: A Explanation: You can write comment
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