[CPLP] Human Resources Certification Exam Questions - Part 83

1. The understanding of key factors affecting a business, such as its current situation, influences from its industry or market, and factors affecting growth. Having business awareness is essential to strategic involvement with top management.

A) Human Resource Audit
B) Business Awareness
C) Tacit Knowledge
D) Disorientation



2. The kind of knowledge that is difficult to transfer to another person by means of writing it down or verbalizing it, it is personal knowledge gained through experience.

A) Selection Bias
B) Project Scope
C) Tacit Knowledge
D) Terminal Objective



3. Known as decides, is a decision-making process with seven steps: define the problem; establish an action plan; clarify values; identify alternatives; discover probable outcomes; eliminate alternatives systematically; and start action.

A) Workflow Analysis
B) Provocative Proposition
C) Krumboltz's Model
D) Resource Analysis



4. A strategic planning and management system for measuring and tracking an organization's performance through four perspectives: the customer, learning and growth (or innovation), intern al business processes, and the financial.

A) Test-Retest Check
B) Discovery Learning
C) Balanced Scorecard Approach
D) Confirmative Evaluation



5. Changing underlying values and assumptions as decision making progresses; also referred to as reframing or changing the context.

A) Learning Cycles
B) Double-Loop Learning
C) Passive Listening
D) Knowledge Base