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GPHR Certification Exam Questions 2023 - Part 21

Jenny Clarke

Sat, 25 Jan 2025

1. Which of the following is the least important factor to consider when evalusting a third-party contractor to outsource benefits administration?

A) Detailed audit structure
B) Responsetime to client questions
C) Price
D) Preexisting/ existing relationships with carriers



2. Which of the following functions does a job description NOT serve?

A) Tool during performance appraisals
B) Tool for diversity plan
C) Tool for selection criteria
D) Tool for HR planning



3. Which of the following would NOT impact the effectiveness of the transfer of training?

A) Pressure amongst colleagues not to perform new skills
B) Lack of reinforcement
C) Fear of change
D) Lack of aqtiude



4. According to the McKinsey 7-S framework, which of the following is identified as a hard S?

A) Staff
B) Systems
C) Shared values
D) Skills



5. A company is in the process of defining its global competency model. One of the competencies that have come into question is the ability to build consensus as a key attribute to define a successful global leader. The reason it has come into question is that in some countries, like Japan, it is a sign of weakness for leaders to build consensus around all decisions made. This scenario is an example of which of the following types of tensions common in global expansion?

A) Global integration vs. local responsiveness
B) Localization vs. privatization
C) National culture vs. organizational culture
D) Standardization vs. localization



1. Right Answer: D
Explanation:

2. Right Answer: B
Explanation:

3. Right Answer: D
Explanation:

4. Right Answer: B
Explanation:

5. Right Answer: C
Explanation:

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