SHRM-CP Certification Exam Questions 2023 - Business acumen Questions Part 2

1. What is the key benefit of an enterprise resource planning (ERP) system over function-based stand-alone systems?

A) Shared, current database for all departments
B) Greater analytical power and capabilities
C) Forecasting capabilities to run planning scenarios
D) User-customized data interfaces for greater securit



2. What is the key benefit of an enterprise resource planning (ERP) system over function-based stand-alone systems?

A) Shared, current database for all departments
B) Greater analytical power and capabilities
C) Forecasting capabilities to run planning scenarios
D) User-customized data interfaces for greater securit



3. An HR data analyst uses internal and external data and translates it into meaningful information to support an operations decision to relocate a distribution center to another state. What term best describes the data analyst's activity?

A) Root cause analysis
B) Regression analysis
C) Delphi technique
D) Business intelligence



4. How is Porter's 'Five Forces' framework used in developing strategies?

A) To identify internal strengths and weaknesses
B) To understand competitive factors that influence the strategy
C) To determine the cost-effectiveness of strategic initiatives
D) To assess the strength of various competitors



5. An organization has moved to larger facilities and doubled its workforce. However, it still experiences problems with back orders, which results in customer dissatisfaction. What phase of the organization/product life cycle is the organization probably in?

A) Decline
B) Introduction
C) Growth
D) Maturity



6. An organization has moved to larger facilities and doubled its workforce. However, it still experiences problems with back orders, which results in customer dissatisfaction. What phase of the organization/product life cycle is the organization probably in?

A) Decline
B) Introduction
C) Growth
D) Maturity



7. What type of analytical task would be best served by online analytical processing (OLAP)?

A) Identifying how many employees have quit in each functional area
B) Trying to establish a declining trend in the use of a wellness program
C) Exploring the types of variables that may be affecting attendance rates
D) Proving the cost-effectiveness of purchasing an HR application



8. An HR data analyst uses internal and external data and translates it into meaningful information to support an operations decision to relocate a distribution center to another state. What term best describes the data analyst's activity?

A) Root cause analysis
B) Regression analysis
C) Delphi technique
D) Business intelligence



9. An HR data analyst uses internal and external data and translates it into meaningful information to support an operations decision to relocate a distribution center to another state. What term best describes the data analyst's activity?

A) Root cause analysis
B) Regression analysis
C) Delphi technique
D) Business intelligence



10. Scenario 33 (Questions 122'125): You are the HR director in an organization where the organization structure is misaligned with the strategy. Currently there are several aspects of the structure that prevent the strategy from being realized successfully. There are several leaders who have come to the HR business partner because of the situation, and they can't quite figure out what the problem is. They know they need assistance from OD/HR or a consultant. One of the things that they noticed is that sections of the organization operate in their own silos and everybody is operating on their own. They are concerned about sections operating in silos and the impact this has on their success. Why is it important to help the organization get the structure aligned with the strategy?

A) The structure must support the strategy to facilitate successful results and have efficient use of resources.
B) The structure must support the strategy to facilitate successful results and to reduce the negative impact of silos.
C) The structure must support the strategy to facilitate successful results and prevent project creep.
D) The structure must support the strategy to facilitate successful results and support individual department leaders.