1. Scenario Question 2 of 4 The CEO is concerned about the morale and engagement of the employees but is not sure of the best process to determine how employees are doing. He has heard from a friend that surveys are a great way to determine the morale of the troops. He has requested that HR develop a survey that can give him some level of understanding about the morale of the entire staff of 2,500 employees within the next two weeks.
A) Focused area of concern, minimal questions, and easy access and availability to survey
B) Determine potential areas of concern, use online short surveys, and communicate with staff
C) Focus on the CEO's concerns, involve senior management, and talk with supervisors
D) Capture supervisors' concerns, learn from best practices, and get input from external stakeholders
2. Scenario Question 2 of 4 The CEO is concerned about the morale and engagement of the employees but is not sure of the best process to determine how employees are doing. He has heard from a friend that surveys are a great way to determine the morale of the troops. He has requested that HR develop a survey that can give him some level of understanding about the morale of the entire staff of 2,500 employees within the next two weeks.
A) Focused area of concern, minimal questions, and easy access and availability to survey
B) Determine potential areas of concern, use online short surveys, and communicate with staff
C) Focus on the CEO's concerns, involve senior management, and talk with supervisors
D) Capture supervisors' concerns, learn from best practices, and get input from external stakeholders
3. Scenario Question 3 of 4 The CEO is concerned about the morale and engagement of the employees but is not sure of the best process to determine how employees are doing. He has heard from a friend that surveys are a great way to determine the morale of the troops. He has requested that HR develop a survey that can give him some level of understanding about the morale of the entire staff of 2,500 employees within the next two weeks.
A) HR could recommend an assessment of knowledge, skills, and abilities.
B) HR could recommend an evaluation of recognition and rewards programs.
C) HR could recommend an assessment of compensation and opportunities for growth.
D) HR could recommend a review of performance management documentation.
4. Scenario Question 1 of 4 An HR director's compensation team is trying to integrate a centralized compensation model across multiple offices. Employees are having trouble understanding what the changes in compensation mean to them, and the eastern office location does not want to be part of the centralized model because they believe that changes to compensation and bonuses will drive employees away. The eastern office is also dealing with other companies trying to poach their best employees by offering them higher salaries and more perks, so they cannot afford any additional turnover.
A) The HR compensation team should recommend a strict compliance with corporate programs and policies from the eastern location.
B) The HR compensation team should recommend a review of the total rewards policies and procedures for the eastern location.
C) The HR compensation team should recommend a review of benchmark and salary survey information for the eastern location.
D) The HR compensation team should recommend immediately changing all compensation to exceed the current eastern levels.
5. Scenario Question 2 of 4 An HR director's compensation team is trying to integrate a centralized compensation model across multiple offices. Employees are having trouble understanding what the changes in compensation mean to them, and the eastern office location does not want to be part of the centralized model because they believe that changes to compensation and bonuses will drive employees away. The eastern office is also dealing with other companies trying to poach their best employees by offering them higher salaries and more perks, so they cannot afford any additional turnover.
A) Working with teams and listening to concerns of impacted teams will help improve communications.
B) Working with leaders and enforcing policies on impacted teams will help improve communications.
C) Working with teams and building support for the situation will help improve communications.
D) Working with leaders and listening to concerns of impacted teams will help improve communications.
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