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SHRM-CP Certification Exam Questions 2023 - Day 29
1. How has technology affected the HR function?
A) Workforce numbers will shrink, allowing HR staff to shrink.
B) HR processes will all be outsourced to third parties.
C) Consumer-like applications will allow manager self-service.
D) HR's role in the organization will become less important.
2. Which technology has the biggest impact on benefits administration?
A) Wireless communication
B) Virtual reality technology
C) Internet access
D) Streaming video
3. Which is a computer application distribution model in which a third-party provider makes the application available to contracted customers over the Internet?
A) E-procurement
B) Software as a service (SaaS)
C) Groupware
D) Cloud computing
4. Which will be one of the most interesting applications of artificial intelligence (AI) in HR?
A) Providing more valuable observations about online job candidates
B) Allowing HR professionals to work remotely
C) Eliminating error-prone data transfer tasks
D) Running a standard online interview with job candidates
5. Which will be one of the most interesting applications of artificial intelligence (AI) in HR?
A) Providing more valuable observations about online job candidates
B) Allowing HR professionals to work remotely
C) Eliminating error-prone data transfer tasks
D) Running a standard online interview with job candidates
6. How has big data revolutionized the way HR adds value to the organization?
A) There is no longer a need for HR to compile employee data.
B) Real-time processing provides up-to-date information.
C) It eliminates the time needed to monitor employee behavior.
D) Open access to data provides a lower volume of data.
7. Which technology can reduce HR's transactional workload?
A) Self-service systems
B) Webconferencing
C) Social media
D) Blogs
8. What is the implication to the HR function of the increased use of applicant tracking systems (ATS)?
A) Better-quality applicants who will succeed in the positions they enter
B) Decreased loyalty to employer and lower retention rates
C) Increased time to hiring because of the amount of data
D) Greater ease in measuring the effectiveness and efficiency of the recruitment process
9. Which best describes the impact of manager self-service technologies on internal HR?
A) Increasing the potential for discrimination claims
B) Requiring more monitoring to ensure compliance
C) Eliminating time-consuming duties for HR managers
D) Diminishing the value of internal HR professionals
10. An organization is large and decentralized. It contains many operations that must communicate with each other. Leadership wants to be able to make more informed strategic decisions more quickly. Which issue is most directly related to these needs?
A) Dashboard presentation of key performance indicators
B) Security from outside hacking
C) Integrated data access and analysis
D) Time-saving automation of processes
A) Workforce numbers will shrink, allowing HR staff to shrink.
B) HR processes will all be outsourced to third parties.
C) Consumer-like applications will allow manager self-service.
D) HR's role in the organization will become less important.
2. Which technology has the biggest impact on benefits administration?
A) Wireless communication
B) Virtual reality technology
C) Internet access
D) Streaming video
3. Which is a computer application distribution model in which a third-party provider makes the application available to contracted customers over the Internet?
A) E-procurement
B) Software as a service (SaaS)
C) Groupware
D) Cloud computing
4. Which will be one of the most interesting applications of artificial intelligence (AI) in HR?
A) Providing more valuable observations about online job candidates
B) Allowing HR professionals to work remotely
C) Eliminating error-prone data transfer tasks
D) Running a standard online interview with job candidates
5. Which will be one of the most interesting applications of artificial intelligence (AI) in HR?
A) Providing more valuable observations about online job candidates
B) Allowing HR professionals to work remotely
C) Eliminating error-prone data transfer tasks
D) Running a standard online interview with job candidates
6. How has big data revolutionized the way HR adds value to the organization?
A) There is no longer a need for HR to compile employee data.
B) Real-time processing provides up-to-date information.
C) It eliminates the time needed to monitor employee behavior.
D) Open access to data provides a lower volume of data.
7. Which technology can reduce HR's transactional workload?
A) Self-service systems
B) Webconferencing
C) Social media
D) Blogs
8. What is the implication to the HR function of the increased use of applicant tracking systems (ATS)?
A) Better-quality applicants who will succeed in the positions they enter
B) Decreased loyalty to employer and lower retention rates
C) Increased time to hiring because of the amount of data
D) Greater ease in measuring the effectiveness and efficiency of the recruitment process
9. Which best describes the impact of manager self-service technologies on internal HR?
A) Increasing the potential for discrimination claims
B) Requiring more monitoring to ensure compliance
C) Eliminating time-consuming duties for HR managers
D) Diminishing the value of internal HR professionals
10. An organization is large and decentralized. It contains many operations that must communicate with each other. Leadership wants to be able to make more informed strategic decisions more quickly. Which issue is most directly related to these needs?
A) Dashboard presentation of key performance indicators
B) Security from outside hacking
C) Integrated data access and analysis
D) Time-saving automation of processes
1. Right Answer: C
Explanation: Consumer-like applications (manager and employee self-service) will allow HR's internal clients to handle many HR processes themselves. The ratio of workers to HR staff varies depending on the role HR plays in the organization; technology, in the form of data analytics, might add HR staff. Strategic HR processes will not be (or should not be) outsourced. HR's role in the organization won't become less important; it will become more strategic.
2. Right Answer: C
Explanation: Which action should HR take in order to fully realize the benefits of workplace data analytics? Eliminate real-time data processing tasks in the office. Use only data gathered by HR professionals. Use dashboards as tools to review relevant data. Gather good-quality data to make relevant decisions. Data analytics is the process of studying data to detect patterns and relationships that can be used to make predictions and improve decisions. The challenge of data analytics for HR is to identify what data should be captured and how to use the data to model and predict capabilities so the organization gets an optimal return on investment on its human capital.
3. Right Answer: B
Explanation: SaaS is software that is owned, delivered, and managed remotely by one or more providers and is delivered over the Internet.
4. Right Answer: A
Explanation: AI technology uses the analytical ability of computers to imitate human cognition, to form unscripted paths of questioning, and to make connections among the data the system has uncovered.
5. Right Answer: A
Explanation: AI technology uses the analytical ability of computers to imitate human cognition, to form unscripted paths of questioning, and to make connections among the data the system has uncovered.
6. Right Answer: B
Explanation: Big data provides real-time information. Data is updated continuously, providing instant access to information needed for timely decisions.
7. Right Answer: A
Explanation: Self-service technology can relieve HR of many data entry/revision tasks; managers and employees can perform these transactions themselves.
8. Right Answer: D
Explanation: An ATS collects and stores data about all stages of the recruitment and hiring process, which allows better control over the process but also more opportunities to measure the effectiveness and efficiency of the process.
9. Right Answer: C
Explanation: Self-service technologies provide employees and employers alike with around-the-clock access to benefit information. Typically, participants can enroll in benefits and access and update benefit, dependent, and beneficiary information online. Participants can also access benefit forms and documents and other helpful information such as frequently asked questions. Depending on customized system features, HR managers are typically able to review and edit benefit and HR data, make changes as they occur, communicate easily with employees, monitor file transfers, and review reports online—all time-saving tasks that have great potential to reduce HR workload
10. Right Answer: C
Explanation: The issue of integration would be meaningful to an organization with many interrelated parts. An integrated information system would allow functions throughout the organization to access the same data in a timely manner and analyze it to gain insight and test solutions.
Explanation: Consumer-like applications (manager and employee self-service) will allow HR's internal clients to handle many HR processes themselves. The ratio of workers to HR staff varies depending on the role HR plays in the organization; technology, in the form of data analytics, might add HR staff. Strategic HR processes will not be (or should not be) outsourced. HR's role in the organization won't become less important; it will become more strategic.
2. Right Answer: C
Explanation: Which action should HR take in order to fully realize the benefits of workplace data analytics? Eliminate real-time data processing tasks in the office. Use only data gathered by HR professionals. Use dashboards as tools to review relevant data. Gather good-quality data to make relevant decisions. Data analytics is the process of studying data to detect patterns and relationships that can be used to make predictions and improve decisions. The challenge of data analytics for HR is to identify what data should be captured and how to use the data to model and predict capabilities so the organization gets an optimal return on investment on its human capital.
3. Right Answer: B
Explanation: SaaS is software that is owned, delivered, and managed remotely by one or more providers and is delivered over the Internet.
4. Right Answer: A
Explanation: AI technology uses the analytical ability of computers to imitate human cognition, to form unscripted paths of questioning, and to make connections among the data the system has uncovered.
5. Right Answer: A
Explanation: AI technology uses the analytical ability of computers to imitate human cognition, to form unscripted paths of questioning, and to make connections among the data the system has uncovered.
6. Right Answer: B
Explanation: Big data provides real-time information. Data is updated continuously, providing instant access to information needed for timely decisions.
7. Right Answer: A
Explanation: Self-service technology can relieve HR of many data entry/revision tasks; managers and employees can perform these transactions themselves.
8. Right Answer: D
Explanation: An ATS collects and stores data about all stages of the recruitment and hiring process, which allows better control over the process but also more opportunities to measure the effectiveness and efficiency of the process.
9. Right Answer: C
Explanation: Self-service technologies provide employees and employers alike with around-the-clock access to benefit information. Typically, participants can enroll in benefits and access and update benefit, dependent, and beneficiary information online. Participants can also access benefit forms and documents and other helpful information such as frequently asked questions. Depending on customized system features, HR managers are typically able to review and edit benefit and HR data, make changes as they occur, communicate easily with employees, monitor file transfers, and review reports online—all time-saving tasks that have great potential to reduce HR workload
10. Right Answer: C
Explanation: The issue of integration would be meaningful to an organization with many interrelated parts. An integrated information system would allow functions throughout the organization to access the same data in a timely manner and analyze it to gain insight and test solutions.
80% DISCOUNT: SHRM-CP PRACTICE EXAMS Questions with detailed explanation 2023 - UPDATED
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shrm shrmcp shrm-cp hr certified Human resource management Organizational behavior Talent acquisition Performance management Compensation and benefits Employee relations Training and development Diversity and inclusion Legal and ethical considerations HR metrics and analytics Strategic planning Change management HR technology Workforce planning Labor relations Employment law Recruitment and selection Career development0 Comments
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