SHRM-CP Certification Exam Questions 2023 - Day 31

Published - Fri, 03 Mar 2023

SHRM-CP Certification Exam Questions 2023 - Day 31

SHRM-CP Certification Exam Questions 2023 - Day 31

1. Which practice should HR recommend to reduce security concerns associated with increased Internet use?

A) Requiring annual polygraph testing of employees
B) Allowing data transfer to personal mobile devices
C) Backing up all organizational data to off-site locations
D) Encrypting employee computers and network communications



2. What is the best way to implement an organizational policy on the use of social media?

A) Adopt a hands-off policy, but be ready to step in when issues arise.
B) Clarify prohibitions for social media behavior in the handbook or code of conduct.
C) Require all new employees to provide information on their social media accounts.
D) Use the handbook from an industry leader as a guide to conduct prohibitions.



3. How can technology advance HR's role in supporting a culture of compliance?

A) By focusing on greater use of e-procurement throughout the organization
B) By enabling secure and scalable databases to store employment documents
C) By restricting access to information through mandating software as a service to store information
D) By encouraging business process integration across all core business functions



4. Which should be a primary concern for employers regarding the 'bring your own device' (BYOD) technology approach?

A) Protection of employee privacy
B) Expense reimbursement to employees
C) Security and data integrity threats
D) Decline in face-to-face communication



5. What is a direct implication of HR's evolving strategic role?

A) Redesign of incentive systems to reward increased customer satisfaction
B) More employee engagement programs to smooth generational differences in the workforce
C) Required competence to develop talent through career development and succession planning
D) Increased knowledge of employment law, compliance issues, and record keeping



6. Which best describes how HR should be involved in the strategic planning process to serve their organization?

A) Acting as a consultant to leadership and other functions on HR issues
B) Critiquing and assessing the input and contributions of strategic planning participants
C) Assuming sole responsibility for making decisions on matters related to HR
D) Focusing on accurately representing the needs of the HR department to management



7. Which activity is considered an HR strategic responsibility?

A) Supporting an organization's core business functions
B) Outsourcing core HR functional activities
C) Ensuring that transactions are processed correctly
D) Identifying HR trends in social media



8. To reduce its manual workload, an HR department implements a secure web-based system that allows employees to manage their personnel and payroll information. The system provides access to information related to earnings, taxes, benefits, and vacation leave balances, and it allows employees to update information for their tax withholding, direct deposits, and retirement fund allocations. What aspect of HR's role will be reduced?

A) Administrative
B) Operational
C) Strategic
D) Transformational



9. How has the role of the HR professional evolved?

A) From operational to strategic
B) From strategic to operational
C) From administrative to operational
D) From operational to administrative



10. HR's Internal Stakeholders Why is it crucial that HR partner with other functions?

A) To develop effective cross-training between functions
B) To align human capital to organizational needs
C) To enhance the perception of the HR function
D) To recruit high-potential candidates for HR leadership



1. Right Answer: D
Explanation: Sensitive data can be protected by encrypting employee laptops, desktops, and network communications to ensure secure storage and sharing of confidential information.

2. Right Answer: B
Explanation: The best approach is to communicate clearly in the organization's handbook or code of conduct what is allowed and what is prohibited regarding the use of the organization's technology and behavior on social media toward the organization and fellow employees. Surveillance of employee social media accounts may be illegal in some areas. Rules of conduct should reflect the culture of the organization, so copying another organization's handbook may alienate employees. It is best to be up-front and consistent about what the organization wants rather than responding to situations as they arise.

3. Right Answer: B
Explanation: With the electronic retention of employee files and other employment-related records, electronic record keeping helps HR comply with legal requirements without having to provide physical storage space for paper records.

4. Right Answer: C
Explanation: While asking people to bring their own devices can lower costs and improve efficiency, effectiveness, and morale, it also raises a host of security concerns. Many security scenarios raise the risk for the unauthorized disclosure or destruction of business data. Fortunately, most of these concerns can be addressed through a well-crafted policy.

5. Right Answer: C
Explanation: HR's talent management strategy needs to be aligned to the organization's strategies and business partners' needs. While the other activities listed are important, they are tied more to HR's operational and administrative roles. Operational activities focus on the day-to-day needs of managing people (e.g., compensation and incentive systems), while administrative activities focus on transactions, such as implementing payroll or creating and updating employee records.

6. Right Answer: A
Explanation: HR professionals should be directly involved in the strategic planning process and can identify and help the organization manage the implications that strategic planning has for all employees. HR's unique cross-functional (and possibly global) perspective allows HR leaders to create value by consulting and advising on aligning workforce assets with strategy demands.

7. Right Answer: A
Explanation: The three major areas of HR's involvement in strategy are participating in creating the organizational strategy, aligning HR's functional strategy with the organizational strategy, and then supporting other functions as they work to fulfill their own strategic goals. HR must act as a business partner for all other functions

8. Right Answer: A
Explanation: Using technology to reduce transactional time is an example of HR's administrative role.

9. Right Answer: A
Explanation: HR professionals today balance three major roles: strategic, operational, and administrative. Increasingly, administrative roles are subordinated to focus on strategic roles that directly contribute to the bottom line

10. Right Answer: B
Explanation: HR must partner with other functions to ensure that the organization's human capital matches its needs. Through workforce planning and management, HR can play a vital role in helping other functions achieve their long- and short-term objectives.

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