1. The operations director suggests to the HR director that the new mobile leader role should report into the operations function. What action should the HR director take?
A) A. State that this isn't HR's area of expertise, so it would be better to discuss this with individuals who have more experience in this area.
B) B. Indicate to the operations director the negative impact this decision could have on the department and themselves should they not be able to execute on strategy.
C) C. Offer to facilitate a discussion with the operations director and the SLT to consider the various options for where mobile should sit in the organization.
D) D. Tell the operations director that the decision has already been made and that it would be disruptive to revisit it at this point
2. Given cost constraints, most of the SLT is inclined to train existing staff to fill the gap in mobile sales. The HR leader has done research on this topic, has benchmarked best practices, and is convinced that bringing in the right external talent would accelerate the development of this business competency. Which is the best first step for the HR leader to take in strategically aligning resources and capability for the mobile sales function?
A) A. Ignore the SLT's inclination since research shows that hiring external candidates is better for the company.
B) B. Support what the majority seems inclined to do and post the mobile sales positions only internally.
C) C. Share the research and provide the data necessary to influence the SLT's view on considering external hires.
D) D. Ramp up the training department, as this approach is going to put a lot of pressure on them
3. Once the new mobile sales leader has been hired, which action by the HR director will most effectively support the onboarding process and the success of the new role?
A) A. Help the mobile sales leader's manager put together a 90-day onboarding, assimilation, and performance management plan.
B) B. Write and send out an organizational announcement communicating the strategic importance of this new role.
C) C. Introduce the mobile leader to the entire HR team and to other department managers.
D) D. Prepare the office space before the start date so the mobile leader can be productive immediately.
4. An HR manager has been promoted to a position at the organization's headquarters after ten years at a divisional office. What would be the best first step in establishing himself in his new position?
A) Focus on learning assigned job tasks rather than learning the organization.
B) Watch how leadership behaves when faced with decisions and changes.
C) Promote a promising idea that appeals to most HR staff and employees.?ÿ
D) Study the organization's policies and decision-making hierarchy.
5. An HR?ÿdirector wants to?ÿreward a team member who has played a critical role but who, because of?ÿdownsizing, is scheduled to be leaving the organization soon. The function has no extra budget for a monetary reward. What would be the best reward to motivate this team member?
A) Give the team member some time off?ÿfor the coming job search.
B) Promise a salary increase in the next promotion period.
C) Give the team member praise regardless of current performance level.
D) Offer to help with networking for future opportunities
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