1. An organization with several regional locations is migrating to centralizing recruitment and benefits administration. Primary goals are economies of scale and better management of information. Local HR and line managers will be able to select options. Which HR structural alternative does this exemplify?
A) Decentralized
B) Functional
C) Shared services
D) Dedicated
2. An HR function with multiple locations is considering centralizing its project management expertise in one center. The various HR departments can seek guidance on their projects from HR managers at this center. Which potential risk should management be warned about?
A) Costs will increase due to duplication and inefficiencies.
B) HR staff embedded in business units will feel more isolated.
C) Headquarters will become more isolated from HR realities.
D) The center will be underused and its benefits unrealized.
3. The HR team is short-staffed and needs on-site support to help through the next quarter. What would be the best type of staffing arrangement to use?
A) Cosourcing
B) Payrolling
C) PEO
D) Outsourcing
4. Demonstrating the Value of HR Why do HR departments conduct annual compliance audits?
A) To streamline the paperwork process involved in reporting compliance
B) To ensure compliance with the organization's values and strategic plans
C) To ensure that HR activities are aligned with current and new legal requirements
D) To document awareness of federal and local laws and regulations
5. How can a balanced scorecard assessment help an organization with a clear strategic plan to meet its objectives?
A) By using it as a road map for a new organizational strategic plan
B) By identifying key performance areas where the strategy may be ineffective
C) By benchmarking performance against that of comparable organizations
D) By providing a detailed and complex picture of organizational performance
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