1. Which is the best example of a core competency that an organization could focus on when creating a strategic plan?
A) Ethnically diverse workforce hailing from across the country
B) Pair of instructional designers who do an excellent job of keeping work fun for coworkers
C) Expansive organizational knowledge of cutting-edge?ÿsoftware development tools
D) Web development director who is passionate about social causes and outreach initiatives
2. For a variety of reasons, mostly personal, an HR organization has had an unusual degree of turnover in its leadership in the past three years. What challenge is the function most likely to encounter in fulfilling its strategic plan?
A) More frequent lapses in the staff's?ÿethical behavior
B) Inconsistent decision making
C) Loss of core competencies in the function?ÿ
D) Increased resistance to change
3. Which HR action is predictive of successful strategic outcomes in an organization?
A) Focusing on the organization's core competencies in each business unit to evaluate and employ change as needed
B) Articulating the organization's strategies and ensuring alignment with the mission, vision, and values
C) Evaluating business unit results to determine the effectiveness of strategic initiatives in each area
D) Tracking results across the organization to ensure that business units' goals support the strategic objectives
4. For the first time in its history, a small, privately held consulting company decides to create and implement a strategic plan. During the process, the team disagrees over whether the organization should add a new division responsible for providing HR services, in addition to its core accounting services, to its clients. Which action should the leadership take to resolve this disagreement?
A) Conduct internal and external research to assess needs.
B) Complete a benchmarking study of the company's competitors.
C) Have the president make a unilateral decision.
D) Have all employees vote, with the majority making the choice.
5. Corporate leadership has requested that HR develop an employee engagement strategy for a newly acquired division, and HR follows the model for strategic planning. Which phase in strategic planning will focus on gathering information to create this strategy?
A) Formulation
B) Development
C) Implementation
D) Evaluation
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