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SPHR Questions - Part 2
1. This nonmathematical forecasting technique brings the participants together to share and discuss their ideas about the forecast. The ideas are then ranked based on the groups input. What technique is discussed?
A) Management forecasts
B) Delphi technique
C) Nominal group technique
D) Brainstorming
2. Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?
A) IRS
B) Department of Labor
C) Pension Benefit Guaranty Corporation
D) FDIC
3. You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?
A) Manual workers
B) Sales people
C) Managers
D) Administrative assistants
4. Holly and Gary are HR Professionals in their organization and they are working to develop the strategic plan for their organization. Holly and Gary are usingSWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?
A) SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.
B) SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.
C) SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.
D) SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.
5. There are many different types of organizations that people create to accomplish business goals. Which business organization has just one person who is responsible for all decisions in the business, retains all profits, and has unlimited personal liability for all business decisions?
A) Partnerships
B) Sole proprietorship
C) Limited liability company
D) Corporation
A) Management forecasts
B) Delphi technique
C) Nominal group technique
D) Brainstorming
2. Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?
A) IRS
B) Department of Labor
C) Pension Benefit Guaranty Corporation
D) FDIC
3. You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?
A) Manual workers
B) Sales people
C) Managers
D) Administrative assistants
4. Holly and Gary are HR Professionals in their organization and they are working to develop the strategic plan for their organization. Holly and Gary are usingSWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?
A) SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.
B) SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.
C) SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.
D) SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.
5. There are many different types of organizations that people create to accomplish business goals. Which business organization has just one person who is responsible for all decisions in the business, retains all profits, and has unlimited personal liability for all business decisions?
A) Partnerships
B) Sole proprietorship
C) Limited liability company
D) Corporation
1. Right Answer: C
Explanation: Answer option C is correct.The nominal group technique is a nonmathematical forecasting technique in which participants meet in person and share ideas as in brainstorming sessions. The group discusses and ranks the forecasts collectively, not anonymously as in the Delphi technique.Answer option A is incorrect. Management forecasts are predictions made by experienced managers considered to be subject matter experts in their field or in the organization.Answer option B is incorrect. The Delphi technique uses rounds of anonymous surveys to predict a likely outcome. After each round of the survey, the results are tallied and a new survey can be resubmitted to the survey participants. Eventually, consensus is found among the group on forecasting, risks, and other organizational decisions.Answer option D is incorrect. Brainstorming allows the group to discuss and share ideas, but it doesn't rank the ideas or forecasts.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Qualitative and Quantitative Analysis
2. Right Answer: D
Explanation: Answer option D is correct.The FDIC is not one of the three agencies that help to enforce the requirements of ERISA.Answer options A, B, and C are incorrect. The IRS, Department of Labor, and Pension Benefit Guaranty Corporation are the three agencies that do help to enforce the requirements of ERISA.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Employee Records Management
3. Right Answer: A
Explanation: Answer option A is correct.Manual workers, i.e. people that complete repetitive work with their hands, physical skill, and energy, can never be exempted from overtime pay.Answer options B, C, and D are incorrect. Sales people, managers, and administrative assistants can be exempted from overtime pay.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Employee Records Management
4. Right Answer: D
Explanation: Answer option D is correct.SWOT is an analysis that can be used to determine the strengths, weaknesses, opportunities, and threats.SWOT analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective. A SWOT analysis may be incorporated into the strategic planning model.It is a part of business policy that helps an individual or a company to make decisions. It includes the strategies to build the strength of a company and use the opportunities to make the company successful. It also includes the strategies to overcome the weaknesses of and threats to the company.Answer option A is incorrect. This is not a valid definition of SWOT so this choice is incorrect.Answer option B is incorrect. This is not a valid definition of SWOT so this choice is incorrect.Answer option C is incorrect. This is not a valid definition of SWOT so this choice is incorrect.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Environmental Scanning Concepts
5. Right Answer: B
Explanation: Answer option B is correct.A sole proprietor is the owner of the business, has the authority over the business, and is responsible for all liabilities the business may incur. Sole proprietorships are the easiest organizations to create and generally to manage.Answer option A is incorrect. Partnerships are formed with two or more people and the people involved generally share the decisions, profits, and liabilities.Answer option C is incorrect. A limited liability company is similar to sole proprietorship, but the owner has limited liability and is somewhat protected from the faults and liabilities of the legal organization.Answer option D is incorrect. A corporation is a legal entity that limits liabilities to the assets of the organization.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Organizations
Explanation: Answer option C is correct.The nominal group technique is a nonmathematical forecasting technique in which participants meet in person and share ideas as in brainstorming sessions. The group discusses and ranks the forecasts collectively, not anonymously as in the Delphi technique.Answer option A is incorrect. Management forecasts are predictions made by experienced managers considered to be subject matter experts in their field or in the organization.Answer option B is incorrect. The Delphi technique uses rounds of anonymous surveys to predict a likely outcome. After each round of the survey, the results are tallied and a new survey can be resubmitted to the survey participants. Eventually, consensus is found among the group on forecasting, risks, and other organizational decisions.Answer option D is incorrect. Brainstorming allows the group to discuss and share ideas, but it doesn't rank the ideas or forecasts.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Qualitative and Quantitative Analysis
2. Right Answer: D
Explanation: Answer option D is correct.The FDIC is not one of the three agencies that help to enforce the requirements of ERISA.Answer options A, B, and C are incorrect. The IRS, Department of Labor, and Pension Benefit Guaranty Corporation are the three agencies that do help to enforce the requirements of ERISA.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Employee Records Management
3. Right Answer: A
Explanation: Answer option A is correct.Manual workers, i.e. people that complete repetitive work with their hands, physical skill, and energy, can never be exempted from overtime pay.Answer options B, C, and D are incorrect. Sales people, managers, and administrative assistants can be exempted from overtime pay.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Employee Records Management
4. Right Answer: D
Explanation: Answer option D is correct.SWOT is an analysis that can be used to determine the strengths, weaknesses, opportunities, and threats.SWOT analysis is a strategic planning method used to evaluate the Strengths, Weaknesses, Opportunities, and Threats involved in a project or in a business venture. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective. A SWOT analysis may be incorporated into the strategic planning model.It is a part of business policy that helps an individual or a company to make decisions. It includes the strategies to build the strength of a company and use the opportunities to make the company successful. It also includes the strategies to overcome the weaknesses of and threats to the company.Answer option A is incorrect. This is not a valid definition of SWOT so this choice is incorrect.Answer option B is incorrect. This is not a valid definition of SWOT so this choice is incorrect.Answer option C is incorrect. This is not a valid definition of SWOT so this choice is incorrect.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Environmental Scanning Concepts
5. Right Answer: B
Explanation: Answer option B is correct.A sole proprietor is the owner of the business, has the authority over the business, and is responsible for all liabilities the business may incur. Sole proprietorships are the easiest organizations to create and generally to manage.Answer option A is incorrect. Partnerships are formed with two or more people and the people involved generally share the decisions, profits, and liabilities.Answer option C is incorrect. A limited liability company is similar to sole proprietorship, but the owner has limited liability and is somewhat protected from the faults and liabilities of the legal organization.Answer option D is incorrect. A corporation is a legal entity that limits liabilities to the assets of the organization.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Organizations
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