SPHRI Certification Exam Questions 2023 - Day 120

1. A plan in which an employee earns a number of shares of stock that are subject to forfeiture if performance goals are not met is known as

A) Seamless
B) estimate future staffing needs.
C) Strategically aligning HRD
D) a restricted stock grant.



2. Which of the following financial measures are NOT used to evaluate HR's strategic contributions?

A) Project management
B) work climate
C) trend analysis
D) Data is collected.



3. A consulting company is developing a balanced scorecard. One of their goals is to meet or exceed customer expectations by completing projects on time and within budget. Which of the following balanced scorecard perspectives fits with this goal?

A) focus groups
B) Customer
C) Customer intimacy
D) maturity



4. Which of the following is NOT a process-focused intervention?

A) Organizational inbreeding
B) Direct reports
C) Structured strategies
D) Set clear expectations



5. Stating that a training program will improve customer service's ability to answer product questions by 30%, thus meeting the organization's mission of being the best service provider in the field, is an example of what HR process?

A) Strategically aligning HRD
B) way to measure learning
C) operating unit of org
D) HR as a culture and change steward.