1. A banking HR director is preparing to begin the organization's strategic planning process in a few months. What is the BEST action for the HR director to take to prepare for the planning sessions?
A) New products and services being deployed as part of the organization's competitive strategy.
B) Participate in the design of a new series of performance management training modules for managers
C) It is given for productivity gains resulting from a reduction in production time.
D) Gain a solid understanding of the organization's new strategic loan origination system.
2. The metric used for HR who propose the return on investment of training is
A) predictive
B) Tactical-strategic linkage
C) implementing all suggestions.
D) Seamless
3. During the growth stage of organization life cycle, HR should conduct
A) task force.
B) lack of follow up
C) workforce plan
D) permissive subject.
4. The process of implementing the balanced scorecard system is similar to the steps in strategic planning. Which of the following is included in 'plan the process'?
A) HRIS information and performance management data
B) Involve employees in developing and implementing a corporate ethics program.
C) Confirm the scope of the business and establish a time line.
D) Evaluating the success of the change management process
5. What should be the first step when implementing a recruitment program?
A) needs analysis
B) demonstration
C) Procedural
D) factor comparison
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