SPHRI Certification Exam Questions 2023 - Day 66

1. What is the first disciplinary action a supervisor should take in dealing with an employee's repeated tardiness?

A) gap analysis
B) measuring development and peofrmance
C) questioning
D) Problem solving and open dialogue



2. Which of the following is a long-term consideration when evaluating the effectiveness of a recruitment program?

A) Encourage preventive treatment
B) Project management
C) Performance of hires
D) org commitment



3. During the collective bargaining process, discussions about pension benefits for retired members would be considered a(n)

A) Increasing returns
B) incentive programs.
C) demonstration
D) permissive subject.



4. Let's assume an employee feels that he has not been treated fairly. He believes that he has worked more diligently than his colleague, but his colleague was the one who was promoted to become a Manager. This is an example of which of the following?

A) Respond to new deregulation
B) Advisory, service, and control
C) Lack of distributive justice
D) Understands complex interrelationships



5. A statement that describes what an organization does that is different from others is a:

A) Customer intimacy
B) Diagnose issues and needs
C) Reduce costs.
D) mission statement