SPHRI Certification Exam Questions 2023 - Day 72

1. The Operations department focuses on providing goods and services to the customer in an efficient, effective, timely manner. Which of the following is NOT a responsibility of Operations?

A) demonstration
B) A surplus of labor results
C) Least-squares method
D) Distribution channel



2. The best measure of recruiting performance is

A) inventorying knowledge assets.
B) Significant cultural mismatches
C) effectiveness and efficiency
D) Structured strategies



3. Which of the following describes a structured system created to satisfy internal and external customers and suppliers by integrating the business environment, continuous improvement and breakthroughs with development, improvement, and maintenance cycles while changing organizational culture?

A) HRIS
B) Project management
C) Time
D) TQM



4. Organizations with a strong corporate culture generally tend to

A) communicating and training
B) possess continuity of leadership.
C) A surplus of labor results
D) identify developmental needs through feedback.



5. A good vision statement has the following properties:

A) Increased predictive validity
B) Is future oriented and projects what the organization wants to become
C) Evaluating the success of the change management process
D) ident development opportunities