SPHRI Certification Exam Questions 2023 - Day 9

1. Which of the following is a key factor in designing an effective dental policy for employees?

A) Planning for leadership positions versus frontline employees.
B) Encourage preventive treatment
C) Organizational inbreeding
D) Assess performance and management



2. A key benefit of cross-training workers is that it:

A) How did you handle a productivity problem?
B) Project managers have low to moderate level of authority in a balanced matrix organization
C) Comparing the ROI for a training initiative to the plan
D) assists workers in identifying trouble spots in several jobs.



3. A flooring products company divides its business into commercial and residential divisions. The commercial division decides to expand its market share by forming key account teams to provide its most important customers with better service. This is an example of:

A) Business unit strategy.
B) Understand the risks associated with the acquisition.
C) Functional and unit strategies
D) Lack of distributive justice



4. Which of the following is a good interview question?

A) Problems are separated from personalities.
B) How did you handle a productivity problem?
C) $4,000 for child care in a flexible spending account
D) The assignee is localized to the host country.



5. What type of pay system makes the most sense for a company that hires entry-level high-school graduates for routine clerical jobs that can be mastered after a few months?

A) Single-rate
B) family
C) Contingency
D) Is future oriented and projects what the organization wants to become