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[CPLP] Human Resources Certification Exam Questions - Part 133

Jenny Clarke

Mon, 10 Feb 2025

1. A process for identifying and connecting the location, ownership, value, and use of knowledge and expertise in an organization. Examples of knowledge maps are network charts, yellow pages of experts, or a matrix relating knowledge to key processes.

A) Workflow Analysis
B) Performance Appraisal
C) Knowledge Mapping
D) Disorientation



2. The data and information captured and stored in a central or distributed electronic environment.

A) Critical Path
B) Project Scope
C) Synthesis Model
D) Knowledge Base



3. The average of a group of numbers and is the most affected by the presence of rare extreme values (outliers), of the three measures of central tendency because each number in the data set has an effect on its (mean) value and high outliers can have a large effect.

A) Mean Score
B) Organization Development (OD)
C) Group Approach
D) Open System



4. The 'A' of the A-B-C-D model.

A) Audience
B) Regression Line
C) Significance Testing
D) Provide feedback



5. A type of return-on-investment analysis used to prove that an initiative either paid for itself or generated more financial benefit than costs.

A) Cost-Benefit Analysis
B) Sender-Receiver Model
C) Alternative Response
D) Discrete Variable



1. Right Answer: C
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2. Right Answer: D
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3. Right Answer: A
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4. Right Answer: A
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5. Right Answer: A
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