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[CPLP] Human Resources Certification Exam Questions - Part 22

Jenny Clarke

Sun, 09 Nov 2025

1. measures the gap between desired and actual performance.

A) Single-Loop Learning
B) Qualitative Analysis
C) Performance Analysis
D) Accomplishments



2. is a synchronous process in which the learners and trainer are online at the same time. Chat rooms are similar to electronic bulletin boards, but bulletin boards are asynchronous.

A) Likert Scale
B) Role Play
C) Chat Room
D) Impact Analysis



3. is the dissemination of text via electronic means.

A) Mobile learning
B) Electronic text
C) Level 3: Behavior
D) Environment



4. is defined as a running total of frequencies. The frequency of an element in a set refers to how many of that element there are in the set. Cumulative frequency can also defined as the sum of all previous frequencies up to the current point.

A) Cause and effect analysis
B) Development
C) Cumulative Frequency
D) Open Space Technology



5. is a systematic framework that encompasses lean enterprise principles, metrics, and practices to help organizations assess their 'leanness.' A lean enterprise is one that creates more value for customers with fewer resources.

A) Frequency Distribution
B) Business Process
C) Business Process Analysis
D) Lean Enterprise Model (LEM)



1. Right Answer: C
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2. Right Answer: C
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3. Right Answer: B
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4. Right Answer: C
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5. Right Answer: D
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