1. Which of the following laws does NOT apply outside of the United States for U.S. Based firms ?
A) Americans with Disabilities Act (ADA) B) National Labor Relations Act (Wagner Act) C) Foreign Corruption Practices Act (FCPA) D) Title VII of the Civil Right Act
2. Which of the following indicators is lagging indicator ?
A) Return of shareholder value B) Reduced turnover C) Customer satisfaction D) Production throughput
3. Which of the following types of organizational structures would be MOST effective in being responsive to customer?
A) Line units B) Matrix C) Divisional D) Functional
4. An organization is in the growth stage of the organizational life cycle. The company is a small staffing firm made up with a founder who largely performs a business development individuals, and 2 junior recruiters who perform most the administrative function. Each recruiter is paired up with a business development individual to target a specific niche in professions-sales and marketing vs. engineering vs. administrative staff (ie clerical, accounting, etc). Which of the following types of organizational structures is recommended?
A) Centralization B) Divisional C) Functional D) Narrow span of control
5. Which of the following best describes an organization - s compensation philosophy if the average employee - s compa-ratio is determined to be 0.70?
A) Lags the market B) Serves as a benchmark C) Leads the market D) At the market
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