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SHRM-CP Organization Questions - Part 2
1. How has big data revolutionized the way HR adds value to the organization?
A) There is no longer a need for HR to compile employee data.
B) Real-time processing provides up-to-date information.
C) It eliminates the time needed to monitor employee behavior.
D) Open access to data provides a lower volume of data.
2. Which technology can reduce HR's transactional workload?
A) Self-service systems
B) Webconferencing
C) Social media
D) Blogs
3. What is the implication to the HR function of the increased use of applicant tracking systems (ATS)?
A) Better-quality applicants who will succeed in the positions they enter
B) Decreased loyalty to employer and lower retention rates
C) Increased time to hiring because of the amount of data
D) Greater ease in measuring the effectiveness and efficiency of the recruitment process
4. Which best describes the impact of manager self-service technologies on internal HR?
A) Increasing the potential for discrimination claims
B) Requiring more monitoring to ensure compliance
C) Eliminating time-consuming duties for HR managers
D) Diminishing the value of internal HR professionals
5. An organization is large and decentralized. It contains many operations that must communicate with each other. Leadership wants to be able to make more informed strategic decisions more quickly. Which issue is most directly related to these needs?
A) Dashboard presentation of key performance indicators
B) Security from outside hacking
C) Integrated data access and analysis
D) Time-saving automation of processes
A) There is no longer a need for HR to compile employee data.
B) Real-time processing provides up-to-date information.
C) It eliminates the time needed to monitor employee behavior.
D) Open access to data provides a lower volume of data.
2. Which technology can reduce HR's transactional workload?
A) Self-service systems
B) Webconferencing
C) Social media
D) Blogs
3. What is the implication to the HR function of the increased use of applicant tracking systems (ATS)?
A) Better-quality applicants who will succeed in the positions they enter
B) Decreased loyalty to employer and lower retention rates
C) Increased time to hiring because of the amount of data
D) Greater ease in measuring the effectiveness and efficiency of the recruitment process
4. Which best describes the impact of manager self-service technologies on internal HR?
A) Increasing the potential for discrimination claims
B) Requiring more monitoring to ensure compliance
C) Eliminating time-consuming duties for HR managers
D) Diminishing the value of internal HR professionals
5. An organization is large and decentralized. It contains many operations that must communicate with each other. Leadership wants to be able to make more informed strategic decisions more quickly. Which issue is most directly related to these needs?
A) Dashboard presentation of key performance indicators
B) Security from outside hacking
C) Integrated data access and analysis
D) Time-saving automation of processes
1. Right Answer: B
Explanation: Big data provides real-time information. Data is updated continuously, providing instant access to information needed for timely decisions.
2. Right Answer: A
Explanation: Self-service technology can relieve HR of many data entry/revision tasks; managers and employees can perform these transactions themselves.
3. Right Answer: D
Explanation: An ATS collects and stores data about all stages of the recruitment and hiring process, which allows better control over the process but also more opportunities to measure the effectiveness and efficiency of the process.
4. Right Answer: C
Explanation: Self-service technologies provide employees and employers alike with around-the-clock access to benefit information. Typically, participants can enroll in benefits and access and update benefit, dependent, and beneficiary information online. Participants can also access benefit forms and documents and other helpful information such as frequently asked questions. Depending on customized system features, HR managers are typically able to review and edit benefit and HR data, make changes as they occur, communicate easily with employees, monitor file transfers, and review reports onlineβall time-saving tasks that have great potential to reduce HR workload
5. Right Answer: C
Explanation: The issue of integration would be meaningful to an organization with many interrelatedΒ parts. An integrated information system would allow functions throughout the organization to access the same data in a timely manner and analyze it to gain insight and test solutions.
Explanation: Big data provides real-time information. Data is updated continuously, providing instant access to information needed for timely decisions.
2. Right Answer: A
Explanation: Self-service technology can relieve HR of many data entry/revision tasks; managers and employees can perform these transactions themselves.
3. Right Answer: D
Explanation: An ATS collects and stores data about all stages of the recruitment and hiring process, which allows better control over the process but also more opportunities to measure the effectiveness and efficiency of the process.
4. Right Answer: C
Explanation: Self-service technologies provide employees and employers alike with around-the-clock access to benefit information. Typically, participants can enroll in benefits and access and update benefit, dependent, and beneficiary information online. Participants can also access benefit forms and documents and other helpful information such as frequently asked questions. Depending on customized system features, HR managers are typically able to review and edit benefit and HR data, make changes as they occur, communicate easily with employees, monitor file transfers, and review reports onlineβall time-saving tasks that have great potential to reduce HR workload
5. Right Answer: C
Explanation: The issue of integration would be meaningful to an organization with many interrelatedΒ parts. An integrated information system would allow functions throughout the organization to access the same data in a timely manner and analyze it to gain insight and test solutions.
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