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SHRM-CP Organization Questions - Part 20

Jenny Clarke

Sat, 30 May 2026

SHRM-CP Organization Questions - Part 20

1. An organizational crisis is rapidly unfolding as several key employees have been killed in a car accident. How can HR best contribute to rapid recovery of operations?

A) HR can write the press release and speak to the local media.
B) HR can fill in or supplement workforce gaps with the best qualified employees.
C) HR can plan and execute the memorial celebrations for the employees' families.
D) HR can notify all related clients of an impending workforce interruption.



2. HR professionals must anticipate future talent needs as well as plan for the future employee talent pool. Which key factor typically contributes to an anticipated shortage in the labor pool?

A) Less reliance on contingent workers
B) Abundance of knowledge workers
C) Workforce skewed toward older employees Β 
D) Less diverse workforce



3. HR has undertaken a review of the company's talent management plan in order to make recommendations for possible improvements. Which action should HR take first?

A) Look at the succession plan for key high-potential employees in the company.
B) Evaluate the organizational structure to see if changes need to be made.
C) Review all job descriptions to determine if they are still relevant.
D) Conduct a thorough review of the organization's strategic plan and goals.



4. What approach is most characteristic of succession planning?

A) It is initiated as soon as it is clear that a senior executive is leaving.
B) It focuses on issues likely to occur in the short term of approximately one to 12 months.
C) Local requirements are given the highest priority.
D) It focuses on long-term global issues.



5. The recent departure of two leaders has Β delayed implementation of the organization's strategic plan. HR wants to assure that this never happens again and has requested all functional leaders to identify potential successors for their position. The responses identify individuals who are positioned directly below or closest to the job grade within the same function. HR schedules a meeting to discuss the submissions. What should be the key agenda topic of this meeting?

A) Developing a dual career compensation plan
B) Broadening the identification of potential successors
C) Designing a successor developmental plan
D) Cross-training of functional leaders



1. Right Answer: B
Explanation: HR can research the most qualified candidates to handle operations based on critical skill sets and experiences. A workforce interruption may be avoided. Writing the press release, contacting the media, and planning a memorial are not necessarily HR responsibilities.

2. Right Answer: C
Explanation: When older employees represent a large portion of an organization's workforce, the organization can anticipate talent shortages as these employees reach retirement age. The amount of diversity and an abundance of knowledge workers do not contribute to a labor shortage. A labor shortage will force greater reliance on contingent workers

3. Right Answer: D
Explanation: Key to talent development is to first conduct a thorough review of the organization's strategic plans and annual goals in order to develop a deep understanding of all critical abilities needed to achieve those goals and to then evaluate whether the competencies to achieve these goals are clearly defined.

4. Right Answer: D
Explanation: Succession planning takes a long-range, strategic view and considers the entire organization and its business conditions.

5. Right Answer: B
Explanation: Careful thought should be given to selecting candidates for succession planning so that individuals with development potential are chosen. Although succession plans typically identify current management employees, nonmanagement employees who show promise should not be overlooked

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