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SHRM-CP Organization Questions - Part 24
1. Which is the primary reason why work councils are prohibited in the United States?
A) They are involved in contract negotiations.
B) They are considered company-dominated unions.
C) They are involved in the election of members by employees.
D) They are seen as competitors to unions.
2. How should an HR professional best work with other leaders to achieve an employee-friendly, non-unionized workplace?
A) Create an open-door policy to allow for airing grievances.
B) Encourage frequent promotions of high-potential employees.
C) Ensure that two-way feedback mechanisms are encouraged.
D) Analyze the leaders' span of control to ensure an appropriate ratio.
3. What advice would you give an Β HR colleague facing an employee grievance in a unionized environment?
A) Try to exclude the union representative from all meetings.
B) Agree to change some work rules to settle the grievance.
C) Immediately escalate the matter to the vice president of HR.
D) Document all grievance meetings and take notes.
4. Who are the members of a works council?
A) Government regulators and worker representatives
B) Upper-level management
C) Representatives of workers and management
D) Union representatives and management
5. What is the name of the formal structure composed of management and non-management employees who are responsible for consultation and effective Β flow of Β information?
A) Management council
B) Trade union
C) Works council
D) Labor union
A) They are involved in contract negotiations.
B) They are considered company-dominated unions.
C) They are involved in the election of members by employees.
D) They are seen as competitors to unions.
2. How should an HR professional best work with other leaders to achieve an employee-friendly, non-unionized workplace?
A) Create an open-door policy to allow for airing grievances.
B) Encourage frequent promotions of high-potential employees.
C) Ensure that two-way feedback mechanisms are encouraged.
D) Analyze the leaders' span of control to ensure an appropriate ratio.
3. What advice would you give an Β HR colleague facing an employee grievance in a unionized environment?
A) Try to exclude the union representative from all meetings.
B) Agree to change some work rules to settle the grievance.
C) Immediately escalate the matter to the vice president of HR.
D) Document all grievance meetings and take notes.
4. Who are the members of a works council?
A) Government regulators and worker representatives
B) Upper-level management
C) Representatives of workers and management
D) Union representatives and management
5. What is the name of the formal structure composed of management and non-management employees who are responsible for consultation and effective Β flow of Β information?
A) Management council
B) Trade union
C) Works council
D) Labor union
1. Right Answer: B
Explanation: Works councils are a violation of Section 8(a)(2) of the National Labor Relations Act, which prohibits company-dominated unions.
2. Right Answer: C
Explanation: The most effective of the methods listed is creating feedback mechanisms that promote two-way communication.
3. Right Answer: D
Explanation: The best advice is to document all meetings related to the grievance, since individual grievances can become the grounds for union reactions.
4. Right Answer: C
Explanation: Works councils are composed of workers and management representatives. Their purpose is to promote communication between management and employees on issues that affect workers' interests.
5. Right Answer: C
Explanation: Works councils are composed of workers and management representatives. Their purpose is to promote communication between management and employees on issues that affect workers' interests
Explanation: Works councils are a violation of Section 8(a)(2) of the National Labor Relations Act, which prohibits company-dominated unions.
2. Right Answer: C
Explanation: The most effective of the methods listed is creating feedback mechanisms that promote two-way communication.
3. Right Answer: D
Explanation: The best advice is to document all meetings related to the grievance, since individual grievances can become the grounds for union reactions.
4. Right Answer: C
Explanation: Works councils are composed of workers and management representatives. Their purpose is to promote communication between management and employees on issues that affect workers' interests.
5. Right Answer: C
Explanation: Works councils are composed of workers and management representatives. Their purpose is to promote communication between management and employees on issues that affect workers' interests
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