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SHRM-CP Organization Questions - Part 31
1. An organization is entering the decline phase of its growth, and leaders are uncertain about its future. Still, all departments must continue to fulfill their tasks, now with a steadily decreasing head count. HR would like to purchase new technology that would support required productivity levels without new hiring. Would a software as a service (SaaS) technology meet this organization's needs?
A) No, it will decrease the organization's flexibility and ability to shift to other solutions.
B) Yes, because the service can be scaled to the organization's changing needs.
C) No, it will require too much support from the overburdened IT function.
D) Yes, it will be compatible with the organization's current technology.
2. Why are multi-criteria decision analysis (MCDA) tools particularly useful for teams who are purchasing HR technology?
A) By focusing on specific criteria, the tool decreases the risk of making a bad choice.
B) The tool can be scaled up to accommodate a large pool of possible vendors.
C) The tool can reduce the need for lengthy, time-consuming research.
D) Scoring can be adjusted to reflect an organizationβs unique technology needs.
3. Managing Technology Opportunities and Risks HR works with IT to develop policies and procedures for Internet use and social media posts on the organization's network. Which best describes the impact of this policy?
A) Preserving the organization's employee value proposition
B) Limiting legal liability and ensuringΒ data security
C) Increasing productivity and eliminating outside distractions
D) Facilitating the monitoring of employee work practices
4. Which practice should HR recommend to reduce security concerns associated with increased Internet use?
A) Requiring annual polygraph testing of employees
B) Allowing data transfer to personal mobile devices
C) Backing up all organizational data to off-site locations
D) Encrypting employee computers and network communications
5. What is the best way to implement an organizational policy on the use of social media?
A) Adopt a hands-off policy, but be ready to step in when issues arise.
B) Clarify prohibitions for social media behavior in the handbook or code of conduct.
C) Require all new employees to provide information on their social media accounts.
D) Use the handbook from an industry leader as a guide to conduct prohibitions.
A) No, it will decrease the organization's flexibility and ability to shift to other solutions.
B) Yes, because the service can be scaled to the organization's changing needs.
C) No, it will require too much support from the overburdened IT function.
D) Yes, it will be compatible with the organization's current technology.
2. Why are multi-criteria decision analysis (MCDA) tools particularly useful for teams who are purchasing HR technology?
A) By focusing on specific criteria, the tool decreases the risk of making a bad choice.
B) The tool can be scaled up to accommodate a large pool of possible vendors.
C) The tool can reduce the need for lengthy, time-consuming research.
D) Scoring can be adjusted to reflect an organizationβs unique technology needs.
3. Managing Technology Opportunities and Risks HR works with IT to develop policies and procedures for Internet use and social media posts on the organization's network. Which best describes the impact of this policy?
A) Preserving the organization's employee value proposition
B) Limiting legal liability and ensuringΒ data security
C) Increasing productivity and eliminating outside distractions
D) Facilitating the monitoring of employee work practices
4. Which practice should HR recommend to reduce security concerns associated with increased Internet use?
A) Requiring annual polygraph testing of employees
B) Allowing data transfer to personal mobile devices
C) Backing up all organizational data to off-site locations
D) Encrypting employee computers and network communications
5. What is the best way to implement an organizational policy on the use of social media?
A) Adopt a hands-off policy, but be ready to step in when issues arise.
B) Clarify prohibitions for social media behavior in the handbook or code of conduct.
C) Require all new employees to provide information on their social media accounts.
D) Use the handbook from an industry leader as a guide to conduct prohibitions.
1. Right Answer: B
Explanation: SaaS technology would meet this organization's needs because the service is generally priced according to the volume of use. Up-front costs are minimized, which fits with the limited cash flow in this type of organization and makes switching to another solution fairly simple. Another benefit of SaaS here is that, in most cases, it will not place a heavy burden on IT; the vendor performs most support tasks. The possible disadvantage is that integrating the software with existing technologies may be a challenge that IT cannot perform.Β What is the first step in an HRIS implementation? Selecting a project committee Assessing organizational needs Soliciting vendors Evaluating available systems Needs must be determined before selecting a project committee, soliciting vendors, or evaluating available systems. The organizational needs will drive what vendors are selected and what systems will be reviewed.
2. Right Answer: D
Explanation: MCDA tools weight specific purchase factors according to their importance to the organization. For example, the tool may weight scalability more heavily for an HR organization that anticipates growth in the near future. The tool is scalable in that it will accommodate more vendors, but that is not its most useful characteristic. It does not reduce risk or the need for research. The quality and comprehensiveness of the research will reduce the risk of making a poor decision.
3. Right Answer: B
Explanation: Policies restricting access to certain websites (e.g., sexual content) aim at managing risk to the organization's data security posed by questionable sites. The policy may also deter downloading of materials that could be used to harass other employees and pose legal liabilities for the organization. This policy is not aimed at increasing productivity or monitoring activity. It may indirectly preserve the organization brand by preventing problems, but this is not its primary purpose.
4. Right Answer: D
Explanation: Sensitive data can be protected by encrypting employee laptops, desktops, and network communications to ensure secure storage and sharing of confidential information.
5. Right Answer: B
Explanation: The best approach is to communicate clearly in the organization's handbook or code of conduct what is allowed and what is prohibited regarding the use of the organization's technology and behavior on social media toward the organization and fellow employees. Surveillance of employee social media accounts may be illegal in some areas. Rules of conduct should reflect the culture of the organization, so copying another organization's handbook may alienate employees. It is best to be up-front and consistent about what the organization wants rather than responding to situations as they arise.
Explanation: SaaS technology would meet this organization's needs because the service is generally priced according to the volume of use. Up-front costs are minimized, which fits with the limited cash flow in this type of organization and makes switching to another solution fairly simple. Another benefit of SaaS here is that, in most cases, it will not place a heavy burden on IT; the vendor performs most support tasks. The possible disadvantage is that integrating the software with existing technologies may be a challenge that IT cannot perform.Β What is the first step in an HRIS implementation? Selecting a project committee Assessing organizational needs Soliciting vendors Evaluating available systems Needs must be determined before selecting a project committee, soliciting vendors, or evaluating available systems. The organizational needs will drive what vendors are selected and what systems will be reviewed.
2. Right Answer: D
Explanation: MCDA tools weight specific purchase factors according to their importance to the organization. For example, the tool may weight scalability more heavily for an HR organization that anticipates growth in the near future. The tool is scalable in that it will accommodate more vendors, but that is not its most useful characteristic. It does not reduce risk or the need for research. The quality and comprehensiveness of the research will reduce the risk of making a poor decision.
3. Right Answer: B
Explanation: Policies restricting access to certain websites (e.g., sexual content) aim at managing risk to the organization's data security posed by questionable sites. The policy may also deter downloading of materials that could be used to harass other employees and pose legal liabilities for the organization. This policy is not aimed at increasing productivity or monitoring activity. It may indirectly preserve the organization brand by preventing problems, but this is not its primary purpose.
4. Right Answer: D
Explanation: Sensitive data can be protected by encrypting employee laptops, desktops, and network communications to ensure secure storage and sharing of confidential information.
5. Right Answer: B
Explanation: The best approach is to communicate clearly in the organization's handbook or code of conduct what is allowed and what is prohibited regarding the use of the organization's technology and behavior on social media toward the organization and fellow employees. Surveillance of employee social media accounts may be illegal in some areas. Rules of conduct should reflect the culture of the organization, so copying another organization's handbook may alienate employees. It is best to be up-front and consistent about what the organization wants rather than responding to situations as they arise.
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