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SHRM-CP PEOPLE Questions - Part 19

Jenny Clarke

Sat, 29 Aug 2026

SHRM-CP PEOPLE Questions - Part 19

1. Which best demonstrates job enlargement?

A) A salesperson switches between the paint department and the electrical department.
B) During a new product installation, an electrician supervises and develops new apprentices.
C) A bank teller handles deposits and disbursements and also sells certificates of deposit.
D) A production worker works one day in assembly and one day in shipping.



2. Which term best describes a job design strategy that increases the variety of responsibilities but requires the same skill level?

A) Enrichment
B) Enlargement
C) Specialization
D) Simplification



3. What positive outcome will result from coaching high-potential employees?

A) Employees are more likely to leave the organization.
B) Employees will contribute more effectively to the organization.
C) Employees will change jobs less frequently.
D) Employees will be less engaged in their current jobs.



4. Developing Leaders Which factor has the greatest impact on maintaining peak performance?

A) Challenging assignments
B) Training opportunities
C) Risk management
D) Cultural obstacles



5. Which term is best described as traditionally higher-level leadership responsibilities being transferred to leaders at lower levels?

A) Delegation
B) Task migration
C) Job expansion
D) Leadership training



1. Right Answer: C
Explanation: In job enlargement, an employee is given additional tasks within the same job. Adding more tasks that require the same skill level gives variety to the job.

2. Right Answer: B
Explanation: Job enlargement attempts to alleviate the boredom and low morale associated with excessive job simplification. It increases the number of tasks to be performed, expanding the scope of the job and allowing for more variety, but all of the tasks require the same skill level. Job enrichment, which is sometimes confused with job enlargement, increases the depth of a job by adding increased responsibility for planning, organizing, controlling, and evaluation. It may improve morale but may not necessarily improve productivity. Job simplification and specialization generally reduce the number of tasks required of an employee.

3. Right Answer: B
Explanation: Coaching high-potential employees allows them to contribute more frequently and more effectively to the organization. It also reduces turnover and creates employees with skills the organization needs now and in the future.

4. Right Answer: A
Explanation: Research has shown that high-potential employees perform at their peak in new assignments within two years and performance declines if they are not given new and more-challenging assignments.

5. Right Answer: B
Explanation: Task migration occurs when traditionally higher-level leadership responsibilities are transferred to leaders at lower levels. This is partly a function of the trend toward flatter organizations, but it is also due to the greater Β frequency and complexities of challenges. What was typically handled by senior leaders in the past has been handed down to junior leaders so the former can focus on even more complex issues.

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