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SHRM-CP PEOPLE Questions - Part 28
1. Which process initially helps an employee become familiar with a new job, department, and coworkers?
A) Integration
B) Relocation
C) Orientation
D) Onboarding
2. How do robust orientation and onboarding activities contribute to a new hire's engagement?
A) By lessening the likelihood of workplace bullying and discrimination
B) By supporting equal employment opportunity practices in the organization
C) By eliminating the need for formal or informal mentoring systems
D) By providing employees with tools and strategies to be successful
3. Which onboarding activity would be the best way to help a management new hire understand and navigate the cultural and political landscape of the organization during the first 90 days on the job?
A) Providing training on internal systems and general operating practices
B) Regularly assessing professional development goals and formally tracking progress
C) Assigning meaningful work as soon as possible and clearly communicating responsibilities
D) Fostering organizational relationships and providing frequent opportunities for open discussions
4. Which of the following actions is most likely to reduce job burnout?
A) Providing employees with more sick days
B) Offering stress reduction classes
C) Raising wages
D) Giving employees control over their work
5. Which managerial competency would best support the relationship between the well-being and engagement of employees?
A) Managing with a task orientation style to reinforce organization and structure
B) Treating all employees the same with respect to work to minimize the perception of favoritism among staff
C) Offering feedback in a manner that focuses on an employee's work performance and does not intrude on the employee's life outside of work
D) Demonstrating interest in employees as individuals and contributors
A) Integration
B) Relocation
C) Orientation
D) Onboarding
2. How do robust orientation and onboarding activities contribute to a new hire's engagement?
A) By lessening the likelihood of workplace bullying and discrimination
B) By supporting equal employment opportunity practices in the organization
C) By eliminating the need for formal or informal mentoring systems
D) By providing employees with tools and strategies to be successful
3. Which onboarding activity would be the best way to help a management new hire understand and navigate the cultural and political landscape of the organization during the first 90 days on the job?
A) Providing training on internal systems and general operating practices
B) Regularly assessing professional development goals and formally tracking progress
C) Assigning meaningful work as soon as possible and clearly communicating responsibilities
D) Fostering organizational relationships and providing frequent opportunities for open discussions
4. Which of the following actions is most likely to reduce job burnout?
A) Providing employees with more sick days
B) Offering stress reduction classes
C) Raising wages
D) Giving employees control over their work
5. Which managerial competency would best support the relationship between the well-being and engagement of employees?
A) Managing with a task orientation style to reinforce organization and structure
B) Treating all employees the same with respect to work to minimize the perception of favoritism among staff
C) Offering feedback in a manner that focuses on an employee's work performance and does not intrude on the employee's life outside of work
D) Demonstrating interest in employees as individuals and contributors
1. Right Answer: C
Explanation: Orientation generally lasts one to two days and helps the employee develop a realistic image of the organization and/or the job. Onboarding encompasses orientation as well as the first months of an employee's tenure in a position.
2. Right Answer: D
Explanation: Orientation and onboarding include processes that allow new employees to learn about the organization, its structure, and its vision, mission, and values as well as to complete new-employee paperwork relative to benefits and legal documents such as non-compete agreements, at-will statements, and employee handbooks. Employee engagement is partially determined by the new employee's treatment during the first 30 to 90 days of employment. A solid strategy will help build on that loyalty and help with retention and engagement issues throughout the employee's tenure. Mentoring and/or a buddy system may be part of orientation and onboarding.
3. Right Answer: D
Explanation: Onboarding should enable new employees to understand the organization they have joined. Such onboarding activities assist in a smooth transition and integration into the management position.
4. Right Answer: D
Explanation: Burnout occurs when work is no longer meaningful to a person. Giving employees more say about how the work is done reduces burnout and makes employees more committed and engaged in their work.
5. Right Answer: D
Explanation: A nurturing style of management, demonstrated by getting to know employees' individual needs and abilities, has been shown to reinforce the relationship between well-being and engagement.
Explanation: Orientation generally lasts one to two days and helps the employee develop a realistic image of the organization and/or the job. Onboarding encompasses orientation as well as the first months of an employee's tenure in a position.
2. Right Answer: D
Explanation: Orientation and onboarding include processes that allow new employees to learn about the organization, its structure, and its vision, mission, and values as well as to complete new-employee paperwork relative to benefits and legal documents such as non-compete agreements, at-will statements, and employee handbooks. Employee engagement is partially determined by the new employee's treatment during the first 30 to 90 days of employment. A solid strategy will help build on that loyalty and help with retention and engagement issues throughout the employee's tenure. Mentoring and/or a buddy system may be part of orientation and onboarding.
3. Right Answer: D
Explanation: Onboarding should enable new employees to understand the organization they have joined. Such onboarding activities assist in a smooth transition and integration into the management position.
4. Right Answer: D
Explanation: Burnout occurs when work is no longer meaningful to a person. Giving employees more say about how the work is done reduces burnout and makes employees more committed and engaged in their work.
5. Right Answer: D
Explanation: A nurturing style of management, demonstrated by getting to know employees' individual needs and abilities, has been shown to reinforce the relationship between well-being and engagement.
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