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SHRM-CP PEOPLE Questions - Part 3
1. Which is an example of an external factor that is considered in a SWOT analysis?
A) Strategy
B) Local legal policies
C) Organizational structure
D) Company culture
2. Which best describes how an organization should use a growth-share matrix?
A) To demonstrate HR's increased value for external stakeholders
B) To predict future performance and set goals and objectives
C) To prioritize investment in and allocation of resources
D) To analyze one's own performance against that of competitors
3. When are HR mission statements, goals, and objectives created?
A) As part of tactical HR planning
B) During HR strategic planning
C) When creating succession plans
D) During annual planning cycles
4. A company has achieved excellent results through perceptive market timing and aggressive marketing but still has problems with back orders. Slow shipments and shipping errors are largely due to interdepartmental communication lapses. How would this finding be classified in a SWOT analysis?
A) As an opportunity
B) As a weakness
C) As a strength
D) As a threat
5. Which is an example of a demographic factor that is examined during an environmental scan?
A) Turnover trends
B) Technology skills
C) Generational differences
D) Occupational shifts
A) Strategy
B) Local legal policies
C) Organizational structure
D) Company culture
2. Which best describes how an organization should use a growth-share matrix?
A) To demonstrate HR's increased value for external stakeholders
B) To predict future performance and set goals and objectives
C) To prioritize investment in and allocation of resources
D) To analyze one's own performance against that of competitors
3. When are HR mission statements, goals, and objectives created?
A) As part of tactical HR planning
B) During HR strategic planning
C) When creating succession plans
D) During annual planning cycles
4. A company has achieved excellent results through perceptive market timing and aggressive marketing but still has problems with back orders. Slow shipments and shipping errors are largely due to interdepartmental communication lapses. How would this finding be classified in a SWOT analysis?
A) As an opportunity
B) As a weakness
C) As a strength
D) As a threat
5. Which is an example of a demographic factor that is examined during an environmental scan?
A) Turnover trends
B) Technology skills
C) Generational differences
D) Occupational shifts
1. Right Answer: B
Explanation: Local legal policies exist outside an organization and are an external factor. The other factors are internal.
2. Right Answer: C
Explanation: The growth-share matrix and similar tools are used to prioritize investment by identifying where in the organization the greatest value lies. The assumptions are that a growth trend (rather than stasis or decline) predicts greater value and a larger market share indicates a stronger competitive position.
3. Right Answer: B
Explanation: The HR strategic planning process and the strategic plan it creates provide a critical link between corporate strategic plans and HR. They also ensure alignment between HR and the organization's mission, goals, and objectives.
4. Right Answer: B
Explanation: In the SWOT technique, a weakness is an element internal to an organization that is holding the organization back from meeting its strategic goals. Communication issues between departments can weaken productivity and inhibit performance toward organizational goals.
5. Right Answer: C
Explanation: When examining demographic factors during an environmental scan, organizations should examine age, gender, generational differences, geographic shifts in population, ethnicity, unskilled labor, and the nontraditional labor force. The other items should be considered while examining other factors during the scan.
Explanation: Local legal policies exist outside an organization and are an external factor. The other factors are internal.
2. Right Answer: C
Explanation: The growth-share matrix and similar tools are used to prioritize investment by identifying where in the organization the greatest value lies. The assumptions are that a growth trend (rather than stasis or decline) predicts greater value and a larger market share indicates a stronger competitive position.
3. Right Answer: B
Explanation: The HR strategic planning process and the strategic plan it creates provide a critical link between corporate strategic plans and HR. They also ensure alignment between HR and the organization's mission, goals, and objectives.
4. Right Answer: B
Explanation: In the SWOT technique, a weakness is an element internal to an organization that is holding the organization back from meeting its strategic goals. Communication issues between departments can weaken productivity and inhibit performance toward organizational goals.
5. Right Answer: C
Explanation: When examining demographic factors during an environmental scan, organizations should examine age, gender, generational differences, geographic shifts in population, ethnicity, unskilled labor, and the nontraditional labor force. The other items should be considered while examining other factors during the scan.
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