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SHRM-CP WORKPLACE Questions - Part 13
1. What is the appropriate role for an HR manager in an investigatory interview for a dischargeable offense?
A) Supporter for manager/supervisor of involved department
B) Champion of employee's perspective and position
C) Risk manager for the organization
D) Prosecutor presenting evidence and challenging the employee
2. Which situation that leads to workplace violence can be controlled by an organization?
A) Unstable economy
B) Pressure for increased productivity
C) Low employee self-esteem
D) Domestic problems
3. Understanding the Organizational Risk Context The HR department is instructed to fill a critical management position as quickly as possible. Using multiple agencies will produce more candidates more quickly but will increase the cost by several times. Which critical input should HR seek before deciding how to proceed?
A) Risk tolerance of the organization
B) Job description for the ideal candidate
C) Networking connections and employee referrals
D) Desired applicant-to-hire ratio to indicate success
4. How is a risk control best understood by an organization?
A) Sharing a risk's occurrence or impact and its likelihood
B) Indicating what triggers a specific risk management response
C) Restricting the amount of risk the organization assumes in its dealings
D) Ensuring that employees are following risk management guidelines
5. Which best defines the concept of moral hazard?
A) Intending to behave ethically, an organization violates employment laws or regulations.
B) An organization decides to behave ethically, even though this means a financial loss.
C) A person engages in risky behavior knowing that someone else will absorb any losses.
D) A leader demonstrates poor ethical behavior, leading to poor choices by employees.
A) Supporter for manager/supervisor of involved department
B) Champion of employee's perspective and position
C) Risk manager for the organization
D) Prosecutor presenting evidence and challenging the employee
2. Which situation that leads to workplace violence can be controlled by an organization?
A) Unstable economy
B) Pressure for increased productivity
C) Low employee self-esteem
D) Domestic problems
3. Understanding the Organizational Risk Context The HR department is instructed to fill a critical management position as quickly as possible. Using multiple agencies will produce more candidates more quickly but will increase the cost by several times. Which critical input should HR seek before deciding how to proceed?
A) Risk tolerance of the organization
B) Job description for the ideal candidate
C) Networking connections and employee referrals
D) Desired applicant-to-hire ratio to indicate success
4. How is a risk control best understood by an organization?
A) Sharing a risk's occurrence or impact and its likelihood
B) Indicating what triggers a specific risk management response
C) Restricting the amount of risk the organization assumes in its dealings
D) Ensuring that employees are following risk management guidelines
5. Which best defines the concept of moral hazard?
A) Intending to behave ethically, an organization violates employment laws or regulations.
B) An organization decides to behave ethically, even though this means a financial loss.
C) A person engages in risky behavior knowing that someone else will absorb any losses.
D) A leader demonstrates poor ethical behavior, leading to poor choices by employees.
1. Right Answer: C
Explanation: In this situation, the role of HR is to be proactive and manage the legal and physical safety risks to the organization. HR managers must be aware of the need to ensure due process to employees and to provide a safe work environment for all employees. HR should not take a prosecutorial or defense role; the organization should approach the situation and the evidence objectively and calmly.
2. Right Answer: B
Explanation: Conditions causing employee frustration and anger can lead to violence. Examples include pressure for productivity, rigid management style, and layoffs.
3. Right Answer: A
Explanation: HR needs to know how management rates the level of risk in not filling this position quickly: their risk tolerance. This will help HR decide whether the increased cost of using multiple search firms is appropriate.
4. Right Answer: A
Explanation: A risk control is an action taken to manage a risk: to enhance the potential of an upside risk or to decrease the potential negative effects of a downside risk.
5. Right Answer: C
Explanation: Moral hazard exists when someone takes risks because he or she will not be affected by losses or damages that occur as a result.
Explanation: In this situation, the role of HR is to be proactive and manage the legal and physical safety risks to the organization. HR managers must be aware of the need to ensure due process to employees and to provide a safe work environment for all employees. HR should not take a prosecutorial or defense role; the organization should approach the situation and the evidence objectively and calmly.
2. Right Answer: B
Explanation: Conditions causing employee frustration and anger can lead to violence. Examples include pressure for productivity, rigid management style, and layoffs.
3. Right Answer: A
Explanation: HR needs to know how management rates the level of risk in not filling this position quickly: their risk tolerance. This will help HR decide whether the increased cost of using multiple search firms is appropriate.
4. Right Answer: A
Explanation: A risk control is an action taken to manage a risk: to enhance the potential of an upside risk or to decrease the potential negative effects of a downside risk.
5. Right Answer: C
Explanation: Moral hazard exists when someone takes risks because he or she will not be affected by losses or damages that occur as a result.
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