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SHRM-SCP Competence Questions - Part 11
1. After the call, what step should the HR director take first to ensure that company processes including termination are clear for all employees?
A) A. Administer a survey to all employees asking about their familiarity with different HR processes.
B) B. Create a list of acronyms used at the company to be shared throughout all regions.
C) C. Schedule a meeting with all regional managers to make sure that processes are consistent.
D) D. Ask senior leadership for their input on the termination process used during the call.
2. Based on the call, which document(s) is most important for the HR director to update to ensure that the company protects itself from future litigation?
A) A. List of HR processes necessary after an employee is terminated
B) B. All paperwork needed to terminate employment
C) C. Language guide for managers conducting termination meetings
D) D. Formal approval process for terminations
3. Culture A company in a high power distance culture is expanding into another country with low power distance. Which recommendation should the vice president of HR provide senior management regarding employees?
A) Expect to be asked more questions about management decisions.
B) Provide employees with clear and specific guidance.
C) Decrease the frequency of workforce communication.
D) Display titles of those in authority.
4. Which is the likely view of employees in an individualist culture?
A) Those who try hard should not be penalized for failing because they have no control over outcomes.
B) Financial rewards should be shared and based on the entire team's efforts rather than paid as individual bonuses.
C) Anyone can be financially successful if they work hard and demonstrate achievement of goals and objectives.
D) Who you know is more important for determining financial success than what you know and can accomplish
5. Often in a large, multicultural organization, managers shrug and defend performance problems as the natural result of cultural differences. Which type of cultural attitude does this represent?
A) Determinism
B) Parochialism
C) Ethnocentrism
D) Relativism
A) A. Administer a survey to all employees asking about their familiarity with different HR processes.
B) B. Create a list of acronyms used at the company to be shared throughout all regions.
C) C. Schedule a meeting with all regional managers to make sure that processes are consistent.
D) D. Ask senior leadership for their input on the termination process used during the call.
2. Based on the call, which document(s) is most important for the HR director to update to ensure that the company protects itself from future litigation?
A) A. List of HR processes necessary after an employee is terminated
B) B. All paperwork needed to terminate employment
C) C. Language guide for managers conducting termination meetings
D) D. Formal approval process for terminations
3. Culture A company in a high power distance culture is expanding into another country with low power distance. Which recommendation should the vice president of HR provide senior management regarding employees?
A) Expect to be asked more questions about management decisions.
B) Provide employees with clear and specific guidance.
C) Decrease the frequency of workforce communication.
D) Display titles of those in authority.
4. Which is the likely view of employees in an individualist culture?
A) Those who try hard should not be penalized for failing because they have no control over outcomes.
B) Financial rewards should be shared and based on the entire team's efforts rather than paid as individual bonuses.
C) Anyone can be financially successful if they work hard and demonstrate achievement of goals and objectives.
D) Who you know is more important for determining financial success than what you know and can accomplish
5. Often in a large, multicultural organization, managers shrug and defend performance problems as the natural result of cultural differences. Which type of cultural attitude does this represent?
A) Determinism
B) Parochialism
C) Ethnocentrism
D) Relativism
1. Right Answer: C
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2. Right Answer: D
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3. Right Answer: A
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4. Right Answer: C
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5. Right Answer: A
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2. Right Answer: D
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3. Right Answer: A
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4. Right Answer: C
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5. Right Answer: A
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