1. Following a very strong return rate of more than 80%, the vice president of HR distributes the new employee engagement survey results for each department to the department directors for sharing and action planning with their teams. What should the vice president instruct the department heads to do next?
A) A. No other action is needed after the department heads receive the results. B) B. Let the department heads decide what approach is best for their departments, since they know their people best and how to proceed on preparing prioritized action plans. C) C. Provide a template that each department head can use that will identify the top three prioritized action items for each department and the number-one area of concern employees feel the CEO must address. D) D. Let the department heads know that HR will develop a process and distribute it at a later time.
2. A vice president (VP) of HR has joined a senior leadership team charged with identifying possible acquisitions. The VP of HR has never worked with the other team members and barely knows them. Which action would best allow the VP to develop?ÿinfluence with these other team members?
A) Take time to socialize with them. B) Tell them about how you have a self-interest in the project. C) Show respect for their high organizational positions. D) Influence is an attribute that cannot be directly controlled or created.
3. Motivation Theories An HR manager has a highly experienced and high-performing staff who get along well with each other and with their internal clients. How would you advise this manager to approach the task of motivating this group?
A) Consider what drives each member to perform. B) Provide group, rather than individual, bonuses. C) Motivating will not be necessary. They are obviously self-motivated. D) Provide the group with attainable but challenging assignments.
4. Which motivation theory is being used by a vice president of HR implementing an employee attitude survey with questions targeted to reveal internal or external reasons driving employee behaviors?
A) Attribution B) Self-determination C) Expectancy D) Designation
5. A manager believes that the best way to motivate staff is to set goals a bit beyond their reach and let them find their own ways through the tasks. According to the attribution theory, what will be the likely outcome?
A) Staff members may become helpless and even hostile. B) The staff will develop self-sufficiency and act more autonomously. C) The team will develop stronger bonds with each other. D) They will put in increasingly greater effort to reach the goals that have been set for them.
1. Right Answer: C Explanation: You can write comment
2. Right Answer: A Explanation: You can write comment
3. Right Answer: A Explanation: You can write comment
4. Right Answer: A Explanation: You can write comment
5. Right Answer: A Explanation: You can write comment
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