1. Refer to the following scenario for the next 4 questions. A large bank provides various products and services to major oil and gas exploration and extraction companies. New legislation requires that, instead of paying royalties directly to beneficiaries, energy extraction companies deposit these payments in interest-bearing accounts.?ÿThe bank?ÿcurrently has?ÿno product that could help clients meet this need. At the executive leadership team meeting, this is discussed, and the VP of administration is tasked with exploring what would be involved in creating a product to comply with the new law. Many internal functions will be directly and indirectly affected by this development project. The VP of administration asks the VP of HR for advice, since the VP of HR has been a member of the executive team?ÿfor the last three years,?ÿknows and has worked with almost all the functional heads, and has training in project management. The product could result in sizable deposits for the bank, but little is known about factors that could affect the product's features or fees, such as?ÿhow long the deposits will remain with the bank or how much activity an account would experience. The VP of administration is not sure where to start. What should the VP of HR advise?

A) A. Create a business case for the product.
B) B. Assemble a team now to lock down the necessary resources.
C) C. Identify a client who could be a champion for the project with the funding decision makers.
D) D. Include a generous amount of slack time in the schedule and contingency funds in the budget.



2. Leadership is satisfied with the analysis of this business opportunity and approves the budget for the project. The VP of HR knows that without buy-in and support from all internal stakeholders, this project will struggle. She volunteers to focus on engaging the project stakeholders. What would be the best way to do this?

A) A. Invite them to a social gathering where they can get to know the VP of administration.
B) B. Propose specific resources the stakeholders can provide to the project.
C) C. Send a note to all the stakeholders and let them know that she is willing to meet with them if they have any questions.
D) D. Interview the stakeholders individually to discuss the project and gather their reactions.



3. Once the project scope and?ÿobjectives have been identified, how should HR plan to be involved in this strategic initiative?

A) A. By waiting for detailed lists of actions that need to take place to implement the initiative and then beginning planning
B) B. By working with the VP of?ÿadministration to negotiate with functional heads for project resources
C) C. By making HR available?ÿto answer questions and provide staffing information needed for planning
D) D. By looking internally to identify HR processes and staffing that will be needed to support the new product



4. The product development team has missed its last two milestones, and the VP of administration is afraid that the project will not meet its deadline. This could damage the career hopes of?ÿthe VP of administration. The VP of HR has become a good friend and ally. What action should the VP of HR recommend to the VP of administration?

A) A. Conduct a root cause analysis of the latest schedule failure.
B) B. Report performance issues to the heads of the departments whose members are on the team.
C) C. Discuss the issues candidly and as soon as possible with the executive leadership team.
D) D. Increase oversight of team members' work and attempt to make up for lost time.



5. During a nonƒ??work group lunch, an HR manager overhears an HR staff member discussing a recent new hireƒ??s previous job experiences with another staff member. The information is not sensitive, nor was the intention malicious. What should the HR person do?

A) Ignore the occurrence since it was harmless.
B) Issue a written warning to protect the organization from potential liability under local privacy laws.
C) Remind the colleague later that it is not ethical to divulge confidential information.?ÿ
D) Warn the employee in writing that this information has been divulged.