1. What is a key responsibility of the operations function in an organization?
A) Deciding which features and benefits will appeal to customers B) Ensuring that the product is priced profitably C) Communicating the benefits of the product to customers D) Determining the ability of the company to meet product demand
2. The vice president of HR is participating in a strategy-setting session with senior management and functional leaders across the organization. What is the most useful role HR can play in this situation?
A) Providing detailed information to the group on HR's structure and capabilities B) Providing financial and performance data about the organization's workforce C) Being aware of the strengths and weaknesses of other business functions' business processes D) Identifying and communicating potential challenges and opportunities related to human capital
3. A mature software organization is planning to develop a new product line to satisfy its largest customer base. How can HR link its actions with the organization's strategy?
A) By stabilizing the research and development workforce through technology sourcing and retention policies B) By understanding the plan through a SWOT analysis and study of the planned product line launch C) By stabilizing the entire organization through solid implementation of department policies and procedures D) By completing an environmental scan through a solid understanding of the organization and the competition
4. What is a key responsibility of the operations function in an organization?
A) Ensuring that the product is priced profitably B) Communicating the benefits of the product to customers C) Deciding which features and benefits will appeal to customers D) Determining the ability of the company to meet product demand
5. Faced with declining sales for an older product line, management decides to eliminate one sales group and shift responsibilities to another sales group. How will this affect costs related to human capital?
A) Training costs will increase. B) Labor costs will increase. C) Incentives will?ÿincrease. D) Labor costs will decrease.
1. Right Answer: D Explanation: You can write comment
2. Right Answer: D Explanation: You can write comment
3. Right Answer: A Explanation: You can write comment
4. Right Answer: D Explanation: You can write comment
5. Right Answer: A Explanation: You can write comment
Leave a comment