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SHRM-SCP People Questions - Part 14

Jenny Clarke

Mon, 24 Mar 2025

1. Performance Management Which appraisal method would be most effective to reinforce trust in an organization?

A) Ranking method
B) Comparative method
C) Forced distribution method
D) Management by objectives (MBO)



2. What is needed to have a fully effective performance management system?

A) The system prevents one-off entries so data comparisons are more valid.
B) The system encourages users to input information in their own words so proper analysis can occur.
C) Employees are educated about the system and know how to get value from it.
D) Managers who implement the system are ordered to do so by senior leaders.



3. Which appraisal method describes examples of desirable and undesirable behavior?

A) Comparative methods
B) Category rating methods
C) Behaviorally anchored rating scale (BARS)
D) Management by objectives (MBO)



4. Leaders of a manufacturing company are updating the strategic business plan.?ÿHR is?ÿconsulting with the branch managers on how to accomplish the plan's goals. What is the most essential driver of the performance management process that HR should have managers focus on during?ÿindividual performance planning?

A) 360-degree feedback results
B) Global internal and external factors
C) Organizational strategy and business objectives
D) Manager's feedback



5. An HR manager receives complaints from other functions that an HR subordinate often ignores or delays replying to e-mails or phone messages. The individual performs other duties very well. How should the HR manager handle this situation most effectively?

A) Encourage other departments to send their requests to the manager directly.
B) Immediately share the complaints and expectations, and then monitor performance.
C) Ask the subordinate to lunch and mention the issue in a non-threatening way.
D) Wait until the performance review to discuss this?ÿin the context of overall performance.



1. Right Answer: D
Explanation: You can write comment

2. Right Answer: C
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3. Right Answer: C
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4. Right Answer: C
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5. Right Answer: B
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