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SPHR Questions - Part 83
1. Which of the following decisions results in a workforce reduction or transfer of employees to other jobs?
A) Outsourcing
B) Acquisitions
C) Merger
D) Workforce expansion
2. Which of the following moves an entire work process out of the organization to be handled by a company specializing in the work process?
A) Acquisition
B) Merger
C) Outsourcing
D) Job sharing
3. Which of the following is a requirement of the Uniform Guidelines on employee selection procedures?
A) All selection tools must be job related and valid predictors of future success.
B) Any selection tool that results in discrimination based on a protected class characteristic is unlawful.
C) Internet recruiting efforts are excluded from applicant-tracking requirements.
D) Application forms must be the same for all employment classifications within the organization.
4. Your New Orleans plant has an opening for a controller, and four candidates have been selected for interviews. Jack, the son of a plant employee, worked as an accountant for two years to put himself through the Wharton Business School and recently earned his MBA. Richard is a CPA with eight years of experience in a public accounting firm. Susan also has a CPA and has worked as an accounting manager in the corporate office of a large corporation in the same industry. Jane does not have a CPA or MBA but has worked as controller of a smaller local competitor for eight years. After interviewing all four candidates, the general manager told you that he wants to hire Jack because he shows promise. You know from previous conversation with the GM that he also worked his way through college.Which of the following biases could be influencing the GM's decision?
A) Knowledge-of-predictor
B) Halo effect
C) Similar-to-me
D) Gut feeling
5. Which of the following allows employees to work at home and connect to the office electronically?
A) Telecommuting
B) Internship
C) Job sharing
D) Part time work
A) Outsourcing
B) Acquisitions
C) Merger
D) Workforce expansion
2. Which of the following moves an entire work process out of the organization to be handled by a company specializing in the work process?
A) Acquisition
B) Merger
C) Outsourcing
D) Job sharing
3. Which of the following is a requirement of the Uniform Guidelines on employee selection procedures?
A) All selection tools must be job related and valid predictors of future success.
B) Any selection tool that results in discrimination based on a protected class characteristic is unlawful.
C) Internet recruiting efforts are excluded from applicant-tracking requirements.
D) Application forms must be the same for all employment classifications within the organization.
4. Your New Orleans plant has an opening for a controller, and four candidates have been selected for interviews. Jack, the son of a plant employee, worked as an accountant for two years to put himself through the Wharton Business School and recently earned his MBA. Richard is a CPA with eight years of experience in a public accounting firm. Susan also has a CPA and has worked as an accounting manager in the corporate office of a large corporation in the same industry. Jane does not have a CPA or MBA but has worked as controller of a smaller local competitor for eight years. After interviewing all four candidates, the general manager told you that he wants to hire Jack because he shows promise. You know from previous conversation with the GM that he also worked his way through college.Which of the following biases could be influencing the GM's decision?
A) Knowledge-of-predictor
B) Halo effect
C) Similar-to-me
D) Gut feeling
5. Which of the following allows employees to work at home and connect to the office electronically?
A) Telecommuting
B) Internship
C) Job sharing
D) Part time work
1. Right Answer: A
Explanation: Answer option A is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
2. Right Answer: C
Explanation: Answer option C is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
3. Right Answer: A
Explanation: Answer option A is correct.Any tool used to select employees must be job related and a valid predictor of success on the job. If a selection tool results in discrimination against an individual who is a member of a protected class (B), the criteria used must be shown to be job related and valid. For example, a bona fide occupational qualification occurs when religion, sex, or national origin is 'reasonably necessary to the normal operation' of the business.Chapter: Workforce Planning and EmploymentObjective: Review Questions
4. Right Answer: C
Explanation: Answer option C is correct.The GM could be influenced by his similar experience working his way through college. Knowledge-of-predictor bias (A) is a factor when the interviewer knows that a candidate scored particularly high or low on an assessment test. The halo effect (B) occurs when interviewers allow one positive characteristic to overshadow other, less positive attributes. The gut feeling bias (D) occurs when interviewers rely on intuition to make hiring decisions.Chapter: Workforce Planning and EmploymentObjective: Review Questions
5. Right Answer: A
Explanation: Answer option A is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
Explanation: Answer option A is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
2. Right Answer: C
Explanation: Answer option C is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
3. Right Answer: A
Explanation: Answer option A is correct.Any tool used to select employees must be job related and a valid predictor of success on the job. If a selection tool results in discrimination against an individual who is a member of a protected class (B), the criteria used must be shown to be job related and valid. For example, a bona fide occupational qualification occurs when religion, sex, or national origin is 'reasonably necessary to the normal operation' of the business.Chapter: Workforce Planning and EmploymentObjective: Review Questions
4. Right Answer: C
Explanation: Answer option C is correct.The GM could be influenced by his similar experience working his way through college. Knowledge-of-predictor bias (A) is a factor when the interviewer knows that a candidate scored particularly high or low on an assessment test. The halo effect (B) occurs when interviewers allow one positive characteristic to overshadow other, less positive attributes. The gut feeling bias (D) occurs when interviewers rely on intuition to make hiring decisions.Chapter: Workforce Planning and EmploymentObjective: Review Questions
5. Right Answer: A
Explanation: Answer option A is correct.Chapter: Workforce Planning and EmploymentObjective: Strategic Workforce Planning
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