SPHRI Certification Exam Questions 2023 - Day 43

1. Participation rates are a measure of the percentage of people who

A) join the labor force
B) flexible work option
C) expatriates.
D) Forced distribution



2. A bank has instituted a new financial technology into their banking procedures. You have been hired to train the tellers on the new system. Which of the following is NOT a common internal or external factor that may influence resistance to learning?

A) A collective and representative opinion will naturally emerge during a focus group.
B) Investing in the storage networking R&D group to develop and expand on their cutting edge technologies
C) Lack of the characteristics of a learning organization
D) That different activities and initiatives need to mutually supportive and designed in a holistic way



3. Career development programs that help employees reappraise their career paths and remain productive in work are the focus for employees in which stage of career development?

A) Divisional
B) pay compression
C) Stakeholders
D) mid career



4. An HR Manager is creating an interactive training program on recruiting for a group of 20 R&D managers as well as one for a group of 20 production line leads. Which of the following is NOT a factor to consider bearing in mind these target audiences?

A) Lack of the characteristics of a learning organization
B) Develop a reward and recognition plan to encourage employee participation.
C) For the production line lead group, the best media to present this information is a video
D) Enforce progressive disciplinary action plan



5. Your manager comes to you with a request for training. In your first meeting, you identify the business needs. Which level of evaluation does this support?

A) Oral warning
B) 4 - results
C) HR as a culture and change steward.
D) Business strategy.