1. group of people performing similar tasks (a department in which people have similar specialties or skills --the accounting department or IT department in an organization)
A) mission statement B) SMART goal setting C) functional hr D) functional area
2. process of attracting, screening, and hiring qualifies people for a job
A) investment B) redeployment C) recruitment D) compliance
3. business strategy to centralize administrative functions
A) user interface B) franchising C) shared services D) quantification
4. organizational model based on location (an organizational model in which divisions, functions, or departments are organized by location in a specific country or region)
A) geographic structure B) global organization C) workforce analytics D) front-back format
5. a procedure to grant an official designation
A) strategic planning B) recruitment C) certification D) user interface
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