1. model of how businesses create value (model of how businesses receive raw materials, add value to the raw materials and sell finished products to customers)
A) redeployment B) SWOT audit C) cost sharing D) value chain
2. process used to help achieve business success (applying specific, measurable, action-orientated, realistic, and time-based goals to help a company achieve business success)
A) functional structure B) economic valuation C) industrial relations D) SMART goal setting
3. the number of employees a manager supervises
A) franchising B) span of control C) head count D) cascading goals
4. planned process to improve an organization (planned process that uses the principles of behavioral science to improve the way an organization functions)
A) reduction in force (RIF) B) environmental scanning C) workforce analytics D) organizational development
5. an organization's workforce (the total number of individuals who make up the workforce of an organization)
A) hr partner B) mobility C) gap analysis D) manpower
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