1. relocation of a business process to another country
A) offshoring
B) divestiture
C) franchising
D) certification
2. method of assessing critical business functions (a diagram used to assess business processes, sometimes called process mapping)
A) organizational development
B) process-flow analysis
C) product structure
D) brownfield operation
3. disturbance or turmoil about government issues
A) cost sharing
B) certification
C) political unrest
D) dedicated hr
4. the beliefs and behaviors of an organization (the values, language, rules, procedures, expectations, and processes that affect how employees of an organization think, act, and view the world)
A) competencies
B) industrial relations
C) company culture
D) human resources
5. a financial calculation to evaluate an investment (performance measure used to evaluate the financial outcome of an investment)
A) foreign direct investment (FDI)
B) greenfield operation
C) return on investment (ROI)
D) reduction in force (RIF)
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