1. A bona fide occupational qualification (BFOQ) is a job criterion that employers can use to hire a foreign national. To use the BFOQ defense, what must employers prove?

A) That foreigners cannot perform the key duties required by the job
B) That foreigners can perform the key duties required by the job
C) That local employees can perform the key duties required by the job
D) That local employees cannot perform the key duties required by the job



2. What part of job documentation provides a written statement of the necessary qualifications of the job incumbent?

A) Job context
B) Job specification
C) Job competencies
D) Job ranking



3. In global staffing, why is it important to use a common approach for analyzing and describing jobs?

A) It alleviates the challenge of trying to observe incumbents across locations.
B) It facilitates communication and decision making about jobs.
C) It ensures that all locations in a global organization use the same set of job requirements.
D) It guarantees that legal requirements are satisfied.



4. HR is in the process of creating clearly defined, consistent job descriptions for a global environment. Which common challenge should HR anticipate?

A) Interpretations of job functions may vary.
B) There may be disagreement relating to nonessential job functions.
C) Requiring sign-offs may violate cultural norms.
D) Language barriers may reduce effectiveness.



5. An organization is in the process of updating its compensation system and has started the task of evaluating jobs and grouping those with similar duties together. Which documents would be most useful for this purpose?

A) Performance objectives
B) Job specifications
C) Job descriptions
D) Questionnaires



6. Sourcing and Recruiting Which identifies a direct cost of turnover?

A) Loss of organizational knowledge
B) Time to coach and mentor a replacement
C) Lost productivity
D) Recruitment cost



7. Which recruitment method would best support an organization's attempts to attract Generation Y applicants?

A) Social media
B) Outplacement firms
C) Media advertising
D) Trade and professional organizations



8. Which best describes the process of sourcing?

A) Implementing a selection process that supports globalization
B) Identifying competencies to develop a global workforce
C) Determining which employees are ready for international assignments
D) Generating a pool of qualified applicants



9. An organization received 150 applicants from an advertisement, 50 of whom were minority applicants. It interviewed 36 qualified applicants, 12 of whom were minority applicants. What is the yield ratio of qualified applicants to total applicants?

A) 0.24
B) 0.32
C) 0.08
D) 0.33



10. Which is the first activity an HR professional would complete when beginning to recruit for an open position?

A) Checking background
B) Sourcing
C) Succession planning
D) Interviewing