1. Which is the best first step when conducting a preemployment background check?

A) Contacting the candidate's current or previous supervisor
B) Determining which types of investigation should be conducted
C) Interviewing the candidate's former employers to corroborate facts
D) Ensuring that there is a signed release from the candidate



2. Most of the supervisory and management staff in a start-up company have limited interviewing experience. Which interview technique will best mitigate this inexperience?

A) Unstructured interview
B) Nondirective interview
C) Behavioral interview
D) Structured interview



3. For some supervisory and managerial openings, recruiters use work samples of job situations that include individual and group activities, in-basket exercises, and work-related performance tests to evaluate a candidate's abilities. The results are reviewed by a panel of trained assessors. What is this assessment method called?

A) Cognitive ability test
B) Practical exercise
C) Aptitude test
D) Assessment center



4. Onboarding and Assimilation An organizational unit manager disagrees with HR's policy promoting the use of a buddy program during new hire onboarding. What can an HR professional use to reinforce the utility of the buddy program when discussing the topic  with the unit manager?

A) The buddy can help the new hire navigate the organization's culture and answer questions he or she may have.
B) The buddy can function as the new hire's supervisor as he or she works to complete the onboarding and assimilation process.  
C) The buddy can relay information about the new hire  to management so management can tailor onboarding to the needs of the new hire.
D) The buddy can help the new hire with work assignments as he or she gets up to speed with the functions of the job



5. During the hiring process, at which point does an employer have the opportunity to initially engage the individual?

A) During the interview
B) When completing the orientation process
C) When exploring the company's careers page
D) During the early stages of onboarding



6. Which process initially helps an employee become familiar with a new job, department, and coworkers?

A) Integration
B) Relocation
C) Orientation
D) Onboarding



7. How do robust orientation and onboarding activities contribute to a new hire's engagement?

A) By lessening the likelihood of workplace bullying and discrimination
B) By supporting equal employment opportunity practices in the organization
C) By eliminating the need for formal or informal mentoring systems
D) By providing employees with tools and strategies to be successful



8. Which onboarding activity would be the best way to help a management new hire understand and navigate the cultural and political landscape of the organization during the first 90 days on the job?

A) Providing training on internal systems and general operating practices
B) Regularly assessing professional development goals and formally tracking progress
C) Assigning meaningful work as soon as possible and clearly communicating responsibilities
D) Fostering organizational relationships and providing frequent opportunities for open discussions



9. Which of the following actions is most likely to reduce job burnout?

A) Providing employees with more sick days
B) Offering stress reduction classes
C) Raising wages
D) Giving employees control over their work



10. Which managerial competency would best support the relationship between the well-being and engagement of employees?

A) Managing with a task orientation style to reinforce organization and structure
B) Treating all employees the same with respect to work to minimize the perception of favoritism among staff
C) Offering feedback in a manner that focuses on an employee's work performance and does not intrude on the employee's life outside of work
D) Demonstrating interest in employees as individuals and contributors