1. An assignee returning to the United States after several years in Asia says that he feels like an alien at home and at work. What does this demonstrate?

A) Strong technical competence
B) Weak cross-cultural awareness
C) Career fatigue and burnout
D) Reverse culture shock



2. Which action is characteristic of an organization that approaches global assignments from a strategic-systematic perspective?

A) Focusing attention mainly on problems as they arise
B) Approaching international assignments as noncritical short-term business expenses
C) Coordinating critical functions among the home office and foreign locations
D) Paying less attention to worldwide integration of values and technology



3. Which is the best option to help an international assignee rapidly acclimate to the new country's culture?

A) Provide the international assignee with a country overview and culture orientation.
B) Arrange for the assignee to move in and live with a local host family for the first six months.
C) Secure a specialized third-party vendor to provide the assignee with a customized settling-in program.
D) Schedule the assignee in a series of accelerated language and customs courses.



4. How does the issue of allegiance in global assignments affect the processes of global assignment selection and assignee management?

A) High levels of allegiance can create risks of noncompliance with local laws.
B) Allegiance to the home or host country should not affect selection of a global assignee.
C) It enables HR to deliver support appropriate to the assignee's unique needs.
D) HR must pay greater attention to the logistics of the move.



5. During which stage of the global assignment process should criteria for the ideal expatriate candidate be developed?

A) On assignment
B) Pre-departure preparation
C) Management and assignee decision
D) Assessment and selection



6. How has globalization impacted the way domestic organizations train managers?

A) Domestic organizations are concerned only with downstream processes and needs.
B) Training needs to include cross-cultural sensitivity and adaptability.
C) A domestic company is not affected by globalization; training need not evolve.
D) Management training has not changed; global skills are needed only by assignees.



7. Which is diversity's greatest value to an organization?

A) Ability to meet regulatory requirements
B) Positive publicity it brings the organization
C) Range of perspectives and modes of thinking
D) Improved employee and labor relations



8. What are three key reasons why diversity and inclusion (D&I) initiatives require full-fledged, organization-wide efforts?

A) Priority, complexity, resistance
B) Demographic dichotomy, hyperconnectivity, compliance
C) Complexity, compliance, brand reputation
D) Cultural stereotypes, diaspora, dilemma reconciliation



9. An organization attempts to create employee participation teams that balance membership, in part, by age. What dimension layer of diversity is being addressed?

A) Personality
B) Internal
C) External
D) Organization



10. A business providing cloud computing services intends to distribute its server centers in different time zones to protect against risks of local outages and to save cooling energy by moving the bulk of processing to centers operating at night. Which describes the impact to the organization's human capital planning?

A) The size of the workforce will decrease.
B) Different technical skills will be required.
C) There will be an increased need for diversity training.
D) The budget for talent development will be reduced.