1. Right Answer: D
Explanation: Diversity is not just a matter of adding new categories to a growing list of identity groups: race, religion, gender, culture, ethnic background, age, and so on. Rather, it is a move from viewing diversity defensively, as a matter of legal or ethical compliance, to viewing it strategically, as a valuable asset to be leveraged.
2. Right Answer: B
Explanation: Successful implementation of diversity and inclusion efforts requires expanded employee training in cultural awareness, communication, and team building.
3. Right Answer: A
Explanation: Diversity and inclusion includes differences in perspectives, backgrounds, and experiences in addition to differences in demographic characteristics.
4. Right Answer: D
Explanation: Diversity and inclusion is a concern across the globe, and many countries have laws prohibiting discrimination. There is a great deal of variation across countries regarding which groups are impacted by these initiatives. Impacted groups may be members of a caste, a religious group, a racial group, and/or a nationality.
5. Right Answer: A
Explanation: The business case for diversity and inclusion efforts is premised on the value of diverse perspectives in an organization.
6. Right Answer: D
Explanation: If not managed properly, diverse teams may become fragmented, nonproductive, and unable to arrive at decisions in a timely manner. Differences in approaches can be emphasized, making it difficult to reach a single solution.
7. Right Answer: A
Explanation: Developing an inclusive and diverse workforce enhances the employer's brand and its ability to attract high-potential talent in minority groups. The organization can also more easily respond to demographic changes and local labor markets.
8. Right Answer: A
Explanation: A clear picture is needed not just of current organizational performance but also of current attitudes about diversity and about the organization's existing diversity and inclusion efforts. This requires both objective data, such as comparable promotion and turnover figures for various demographic groups, and subjective (but measurable) data, such as survey, interview, and focus group results.
9. Right Answer: C
Explanation: A diversity council is a management-level task force established to define and promote an organization's diversity and inclusion initiatives.
10. Right Answer: A
Explanation: Since the issue is with retention, rather than effectiveness in attracting diverse candidates, the best answer here may be employee resource groups, sometimes referred to as affinity groups. They can provide support to new employees during the onboarding period. Support can take the form of networking, mentoring, or advocacy.
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