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SHRM-CP Certification Exam Questions 2023 - Day 69

Jenny Clarke

Wed, 15 Jul 2026

SHRM-CP Certification Exam Questions 2023 - Day 69

1. What is the appropriate role for an HR manager in an investigatory interview for a dischargeable offense?

A) Supporter for manager/supervisor of involved department
B) Champion of employee's perspective and position
C) Risk manager for the organization
D) Prosecutor presenting evidence and challenging the employee



2. Which situation that leads to workplace violence can be controlled by an organization?

A) Unstable economy
B) Pressure for increased productivity
C) Low employee self-esteem
D) Domestic problems



3. Understanding the Organizational Risk Context The HR department is instructed to fill a critical management position as quickly as possible. Using multiple agencies will produce more candidates more quickly but will increase the cost by several times. Which critical input should HR seek before deciding how to proceed?

A) Risk tolerance of the organization
B) Job description for the ideal candidate
C) Networking connections and employee referrals
D) Desired applicant-to-hire ratio to indicate success



4. How is a risk control best understood by an organization?

A) Sharing a risk's occurrence or impact and its likelihood
B) Indicating what triggers a specific risk management response
C) Restricting the amount of risk the organization assumes in its dealings
D) Ensuring that employees are following risk management guidelines



5. Which best defines the concept of moral hazard?

A) Intending to behave ethically, an organization violates employment laws or regulations.
B) An organization decides to behave ethically, even though this means a financial loss.
C) A person engages in risky behavior knowing that someone else will absorb any losses.
D) A leader demonstrates poor ethical behavior, leading to poor choices by employees.



6. Management decides that training supervisors to identify and prevent bullying is not necessary, and they do not fund a program budget. What does this illustrate?

A) Risk avoidance management strategy
B) Precedence of global standardization in the organization
C) Organization's risk tolerance Β 
D) Poor governance



7. Which best demonstrates HR's role in managing organizational risk?

A) Identifying past and current risks and avoiding those risks that affect the HR function
B) Following management's lead in identifying, prioritizing, and managing risks within the HR function
C) Defining the risk level that the organization is willing and able to assume
D) Participating in the identification and management of threats and opportunities across the organization



8. Identify and Analyze Risk Which factors are used when determining an organization's risk level?

A) Awareness of risk management principles at all levels of management
B) Probability of occurrence of a threat and the threat's impact
C) Assessment of third parties such as insurers
D) Likelihood of financial, operational, and reputational risk



9. An organization examines the level of probability for all types of losses to which it may be exposed. What aspect of risk is the organization studying?

A) Risk tolerance
B) Mitigation planning
C) Vulnerability
D) Impact



10. What is the usefulness of a key risk indicator (KRI)?

A) Identifies a global assessment of organizational exposure to risk
B) Establishes greater accountability of risk control measures
C) Provides early warning of organizational risk emergence
D) Assists in preventing the emergence of identified risks



1. Right Answer: C
Explanation: In this situation, the role of HR is to be proactive and manage the legal and physical safety risks to the organization. HR managers must be aware of the need to ensure due process to employees and to provide a safe work environment for all employees. HR should not take a prosecutorial or defense role; the organization should approach the situation and the evidence objectively and calmly.

2. Right Answer: B
Explanation: Conditions causing employee frustration and anger can lead to violence. Examples include pressure for productivity, rigid management style, and layoffs.

3. Right Answer: A
Explanation: HR needs to know how management rates the level of risk in not filling this position quickly: their risk tolerance. This will help HR decide whether the increased cost of using multiple search firms is appropriate.

4. Right Answer: A
Explanation: A risk control is an action taken to manage a risk: to enhance the potential of an upside risk or to decrease the potential negative effects of a downside risk.

5. Right Answer: C
Explanation: Moral hazard exists when someone takes risks because he or she will not be affected by losses or damages that occur as a result.

6. Right Answer: C
Explanation: Management has decided that it is willing to accept the risk that bullying will occur and possible organizational costs. This is an example of an organization's risk tolerance, the amount of unmanaged risk that management is willing to accept.

7. Right Answer: D
Explanation: The best role for HR is one that is proactive, not reactive, and that considers risk from an integrated enterprise perspective. The definition of risk appetite and risk tolerance is best made by senior management, however.

8. Right Answer: B
Explanation: The concept of a risk level includes the likelihood that a threat will occur and the impact of this occurrence on the organization.

9. Right Answer: C
Explanation: Vulnerability refers to the degree of probability that a loss will occur. Impact is the possible effect on the organization, and tolerance is the amount of risk the organization can handle if an event occurs. Mitigation planning occurs after analysis of probability, risk, and speed of onset.

10. Right Answer: C
Explanation: A KRI signals when risk exposure may be increasing. It can be used to identify emerging risks to the organization. KRIs monitor risk but do not prevent risks from occurring. They are not enough in themselves to create transparency and accountability.

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