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SHRM-CP Certification Exam Questions 2023 - Day 72
1. Technological forces have had which critical effect on today's corporate social responsibility (CSR) practices?
A) Monitoring tools have made it easier to track regulatory compliance.
B) Telecommuting tools have helped organizations reduce their carbon footprint.
C) Using analytical capabilities has made CSR impacts more demonstrable.
D) Organizing multicultural efforts through social media is easier.
2. Which would be an accurate statement about the forces that are shaping organizations' corporate social responsibility (CSR) strategies?
A) Technology has had a mostly negative effect on society and the environment.
B) Governments have mostly allowed organizations to take the lead on sustainability.
C) CSR has increased individuals' rights to privacy.
D) CSR initiatives are seen by organizations as necessary but poor economic investments. Β
3. Leadership has requested HR to design a program to allow employees to telecommute. How will this advance the organization's sustainability?
A) By allowing the organization to apply for ISO 26000
B) By reducing organization's carbon footprint
C) By allowing the organization to apply for SA8000
D) By reducing costs for the organization
4. Which is one of the negative social effects of global technological forces?
A) Decreasing foreign investment in developing economies
B) Economic imperialism by developed economies
C) Increasing ethnocentrism
D) Complexity of privacy issues
5. An organization has redefined its brand to demonstrate a commitment to corporate social responsibility (CSR). Which phase of the CSR maturity curve is the organization in?
A) Compliance
B) Integration
C) Review
D) Transformation
6. CSR, Ethics, and Compliance Which term describes a system of rules and processes put in place to ensure adherence to laws, rules, norms, and social codes of conduct?
A) Rule of law
B) Governance
C) Ethics
D) Compliance
7. What type of system does HR help develop that puts rules and processes in place for the organization to go by?
A) Social audit
B) Governance
C) Compliance program
D) Code of conduct
8. The term 'cultural relativism' is best demonstrated by which of the following?
A) State of mind that focuses on narrow section of an issue versus considering a broader context
B) Concept that holds that there are no absolutes and everything is based on the situation
C) Evaluation of other cultures according to preconceptions originating in the customs of one's own culture
D) Philosophical position that, for every interaction with others, conditions exist that cause no other events
9. Why is ethics an intrinsic part of a corporate social responsibility program?
A) Ethics increases external stakeholders' influence.
B) Ethics is based on laws and regulations.
C) Ethics dictates behavioral guidelines for an organization.
D) Ethics allows for the adherence to the letter of the law.
10. A cosmetics company that denounces animal testing as a primary part of its branding was recently reported to be working with suppliers that routinely test on animals. Which aspect of the corporate social responsibility (CSR) strategy is misaligned?
A) Environment
B) Governance
C) Compliance
D) Social
A) Monitoring tools have made it easier to track regulatory compliance.
B) Telecommuting tools have helped organizations reduce their carbon footprint.
C) Using analytical capabilities has made CSR impacts more demonstrable.
D) Organizing multicultural efforts through social media is easier.
2. Which would be an accurate statement about the forces that are shaping organizations' corporate social responsibility (CSR) strategies?
A) Technology has had a mostly negative effect on society and the environment.
B) Governments have mostly allowed organizations to take the lead on sustainability.
C) CSR has increased individuals' rights to privacy.
D) CSR initiatives are seen by organizations as necessary but poor economic investments. Β
3. Leadership has requested HR to design a program to allow employees to telecommute. How will this advance the organization's sustainability?
A) By allowing the organization to apply for ISO 26000
B) By reducing organization's carbon footprint
C) By allowing the organization to apply for SA8000
D) By reducing costs for the organization
4. Which is one of the negative social effects of global technological forces?
A) Decreasing foreign investment in developing economies
B) Economic imperialism by developed economies
C) Increasing ethnocentrism
D) Complexity of privacy issues
5. An organization has redefined its brand to demonstrate a commitment to corporate social responsibility (CSR). Which phase of the CSR maturity curve is the organization in?
A) Compliance
B) Integration
C) Review
D) Transformation
6. CSR, Ethics, and Compliance Which term describes a system of rules and processes put in place to ensure adherence to laws, rules, norms, and social codes of conduct?
A) Rule of law
B) Governance
C) Ethics
D) Compliance
7. What type of system does HR help develop that puts rules and processes in place for the organization to go by?
A) Social audit
B) Governance
C) Compliance program
D) Code of conduct
8. The term 'cultural relativism' is best demonstrated by which of the following?
A) State of mind that focuses on narrow section of an issue versus considering a broader context
B) Concept that holds that there are no absolutes and everything is based on the situation
C) Evaluation of other cultures according to preconceptions originating in the customs of one's own culture
D) Philosophical position that, for every interaction with others, conditions exist that cause no other events
9. Why is ethics an intrinsic part of a corporate social responsibility program?
A) Ethics increases external stakeholders' influence.
B) Ethics is based on laws and regulations.
C) Ethics dictates behavioral guidelines for an organization.
D) Ethics allows for the adherence to the letter of the law.
10. A cosmetics company that denounces animal testing as a primary part of its branding was recently reported to be working with suppliers that routinely test on animals. Which aspect of the corporate social responsibility (CSR) strategy is misaligned?
A) Environment
B) Governance
C) Compliance
D) Social
1. Right Answer: C
Explanation: Data mining and analytics capabilities have made CSR factors more readily measurable and their impacts more demonstrable and understandable. That in turn has increased accountability, helped shape regulatory requirements, and, where measurable performance results are positive, given organizations a powerful strategic tool.
2. Right Answer: C
Explanation: Although technology has created many challenges to privacy, the social and political reactions to this threat have created many protections for individuals' rights to privacy. Technology has had a mixed effect on society and the environment. Some technology increases work hours and stress, but some can be used to increase work flexibility, such as telecommuting, or to expand access to disabled employees. Governments have taken actions that often impel organizations to respond, such as carbon taxes or environmental, workplace, and ethical Β regulations. Many CSR investments are net money makers, such as improvements to efficiencies. It may be hard to calculate the economic impact of an organization's reputation for CSR, but the effect on recruiting and retention has been noted.
3. Right Answer: B
Explanation: There are seven areas in which HR has a role in when advancing sustainability. How people work is one of those areas; it can affect the organization's carbon footprint.
4. Right Answer: D
Explanation: Because of technology and integration of information, privacy issues have become much more ubiquitous and complex. Privacy issues range from employer-employee privacy to compliance questions raised by government requests for customer data from corporations. In response to the prevalence of issues, many countries have instituted privacy laws.
5. Right Answer: D
Explanation: Transformation is the phase in which organizations redefine themselves.
6. Right Answer: B
Explanation: Governance is the system of rules and processes an organization puts in place to ensure its compliance with local and international laws, accounting rules, ethical norms, and environmental and social codes of conduct. Good governance is the outcome of a thoughtful assessment of an enterprise's legal, ethical, and civic obligations to the communities it serves and the development of systems that support fulfillment of these obligations.
7. Right Answer: B
Explanation: Governance is a system of rules and processes that ensure compliance with laws, ethical norms, and a social code of conduct. Codes of conduct and compliance are part of governance. A social audit is something you would perform to determine if you are in compliance.
8. Right Answer: B
Explanation: Relativism states that because cultures vary so greatly, there are no absolutes. Everything varies based on the situation.
9. Right Answer: C
Explanation: Ethics is a set of behavioral guidelines an organization expects all to follow. Compliance is based on laws and regulations and allows for adherence to the letter of the law.
10. Right Answer: B
Explanation: An organization with good governance is transparent and accountable at each level and function. By buying from suppliers that test on animals, the organization is intentionally deceiving consumers and being opaque rather than transparent.
Explanation: Data mining and analytics capabilities have made CSR factors more readily measurable and their impacts more demonstrable and understandable. That in turn has increased accountability, helped shape regulatory requirements, and, where measurable performance results are positive, given organizations a powerful strategic tool.
2. Right Answer: C
Explanation: Although technology has created many challenges to privacy, the social and political reactions to this threat have created many protections for individuals' rights to privacy. Technology has had a mixed effect on society and the environment. Some technology increases work hours and stress, but some can be used to increase work flexibility, such as telecommuting, or to expand access to disabled employees. Governments have taken actions that often impel organizations to respond, such as carbon taxes or environmental, workplace, and ethical Β regulations. Many CSR investments are net money makers, such as improvements to efficiencies. It may be hard to calculate the economic impact of an organization's reputation for CSR, but the effect on recruiting and retention has been noted.
3. Right Answer: B
Explanation: There are seven areas in which HR has a role in when advancing sustainability. How people work is one of those areas; it can affect the organization's carbon footprint.
4. Right Answer: D
Explanation: Because of technology and integration of information, privacy issues have become much more ubiquitous and complex. Privacy issues range from employer-employee privacy to compliance questions raised by government requests for customer data from corporations. In response to the prevalence of issues, many countries have instituted privacy laws.
5. Right Answer: D
Explanation: Transformation is the phase in which organizations redefine themselves.
6. Right Answer: B
Explanation: Governance is the system of rules and processes an organization puts in place to ensure its compliance with local and international laws, accounting rules, ethical norms, and environmental and social codes of conduct. Good governance is the outcome of a thoughtful assessment of an enterprise's legal, ethical, and civic obligations to the communities it serves and the development of systems that support fulfillment of these obligations.
7. Right Answer: B
Explanation: Governance is a system of rules and processes that ensure compliance with laws, ethical norms, and a social code of conduct. Codes of conduct and compliance are part of governance. A social audit is something you would perform to determine if you are in compliance.
8. Right Answer: B
Explanation: Relativism states that because cultures vary so greatly, there are no absolutes. Everything varies based on the situation.
9. Right Answer: C
Explanation: Ethics is a set of behavioral guidelines an organization expects all to follow. Compliance is based on laws and regulations and allows for adherence to the letter of the law.
10. Right Answer: B
Explanation: An organization with good governance is transparent and accountable at each level and function. By buying from suppliers that test on animals, the organization is intentionally deceiving consumers and being opaque rather than transparent.
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