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SHRM-CP Certification Exam Questions 2023 - Part 10

Jenny Clarke

Wed, 15 Apr 2026

SHRM-CP Certification Exam Questions 2023 - Part 10

1. Where should an employee first encounter an organization's ethical standards and policies?

A) At the new hire orientation
B) By reading a company press release
C) In the job posting for his or her role
D) During the first interview



2. An organization's overall attitude towards dress code, working remotely, social retreats for employees and designated break times can best be described as which of the following?

A) Freebies
B) Work-life balance
C) Customer-centricity
D) Corporate culture



3. What is the best way for HR leaders to communicate acceptable and ethical behaviors in the workplace?

A) Tell employees at their new hire orientation
B) Model acceptable and ethical behavior themselves, as much as possible
C) Relay that employees are continuously monitored with in-house camera's, so they should be especially mindful of their work behavior
D) Provide written protocols about what constitutes as ethical and unethical behavior



4. What is a lean way of communicating HR programs, policies, and practices, including real-time updates?

A) Social Media
B) An employee handbook that is reprinted and redistributed with each new version
C) An online employee handbook that is accessible to every employee and is updated online
D) In-person conferences that regularly review protocls



5. There is a new employee in Janelle's department. On the new employee's first day, Janelle set's up a team lunch at a nearby restaurant and asks the new employee to attend. During lunch, Janelle asks the new employee about his past work experiences and personal interests. She also lets him know that she can help him with any questions he might have during his first week. What skill is Janelle practicing?

A) Relationship building
B) Empathy
C) Critical thinking
D) Continuing education



1. Right Answer: C
Explanation: The job posting is the first place to share the company's mission, vision, and ethical standards. This attracts candidates with similar values to apply. Ethical standards should be reviewed again during the interview process and new hire orientation to ensure a good fit and promote the values.

2. Right Answer: D
Explanation: Corporate culture refers to the general attitude toward general workday activities and how employees interact with one another. The categories have nothing to do with customers, life outside work, or freebies.

3. Right Answer: B
Explanation: Modeling ethical behavior is the most effective way to show employees what is acceptable in the workplace. The other methods listed can help, but they may not be very effective on their own.

4. Right Answer: C
Explanation: This is a paperless method with an immediate notification system that minimizes waste yet keeps all employees informed

5. Right Answer: A
Explanation: Janelle is being friendly, providing support, showing kindness, and creating a positive work environment for the new employee. These are all aspects of building a relationship that promotes better teamwork and a positive work environment

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