1. Meeting, learning from, and socializing with colleagues within and outside of one's organization is known as which of the following practices?

A) Networking
B) Achieving work-life balance
C) Formal education
D) Fraternizing



2. An employee sees a close colleague change numbers in an accounting spreadsheet to reflect incorrect values. The employee feels uncomfortable reporting the colleague; due to their friendship and close working relationship. However, the employee feels very concerned about the situation. What is one feasible resource that could help this employee in a situation like this?

A) A close relationship with a supervisor
B) An anonymous and confidential HR hotline
C) Regular communication training sessions
D) An in-house coffee shop where the employee can go with the colleague to discuss their feelings about the situation



3. Which of the following is a tool from the Six Sigma approach?

A) HRIS
B) Flow state diagram
C) Value stream mapping
D) SMART



4. Tomas, an HR professional is meeting with his direct manager, an entry-level employee in another department, and the vice-president of his organization to propose a system-wide HR initiative. What is the single most important thing Tomas can do during his proposal to promote buy-in?

A) Go to the conference room early and make sure all of his technological devices work properly for the presentation
B) Illustrate the value that the initiative will bring to the executive, managerial, and employee levels of the organization
C) Wear his best suit and make sure his shoes are polished to give a solid first impression
D) Offer to pay for half of the required resources out of pocket



5. Michael leads an HR department at a federal agency. He is in the planning stage for the new fiscal year and is thrilled that he has created highly detailed initiatives, is comprehensive, and uses the resources of contracts that his agency currently has in place. He is very attached to the outcomes of these initiatives. However, a presidential election is taking place in one month that will likely affect the contracts that were awarded to his agency. What can Michael do to protect his new fiscal year plans?

A) Create back up plans for all the contracts that may be affected, while calmly accepting that some changes may be unanticipated and out of his control
B) Alert management about his current initiatives and ask for their continued support regardless of the outcome of the election
C) Nothing, he has already distributed them to employees and archived them on the organization's servers
D) Ensure that there is leftover money from the previous fiscal year to serve as a cushion should he not receive the expected contracts