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SHRM-CP Certification Exam Questions 2023 - Part 15
1. The CEO of a company holds bi-weekly meetings with his entire organization to relay new information about company performance, trends, and personal opinions relating to the industry. What is this an example of?
A) Validation
B) Transparency
C) Process control
D) Overshare
2. Why is networking outside of one's own organization a valuable professional experience?
A) It can provide innovative insight that one can apply to their own organization
B) It allows one to learn more about his or her city
C) It is nice to get out of the office once in a while
D) It allows one to spy on the competition
3. When performing a cost-benefit analysis of a proposed project, what is a project worker's salary an example of?
A) A stakeholder
B) A benefit
C) A dependant variable
D) A cost
4. Which components of a SWOT matrix examine influences that are INTERNAL to the organization?
A) Strengths and opportunities
B) Weaknesses and threats
C) Strengths and weaknesses
D) Opportunities and threats
5. When working with multiple stakeholders who have varied interests, what is the best way to propose and develop a new initiative?
A) Base the initiative around the interest of the stakeholder in the group who holds the highest position within the organization
B) Via email
C) Place all interests into a random generator, and allow an initiative topic to be randomly selected
D) Select and overlapping interest that could have a feasible solution
A) Validation
B) Transparency
C) Process control
D) Overshare
2. Why is networking outside of one's own organization a valuable professional experience?
A) It can provide innovative insight that one can apply to their own organization
B) It allows one to learn more about his or her city
C) It is nice to get out of the office once in a while
D) It allows one to spy on the competition
3. When performing a cost-benefit analysis of a proposed project, what is a project worker's salary an example of?
A) A stakeholder
B) A benefit
C) A dependant variable
D) A cost
4. Which components of a SWOT matrix examine influences that are INTERNAL to the organization?
A) Strengths and opportunities
B) Weaknesses and threats
C) Strengths and weaknesses
D) Opportunities and threats
5. When working with multiple stakeholders who have varied interests, what is the best way to propose and develop a new initiative?
A) Base the initiative around the interest of the stakeholder in the group who holds the highest position within the organization
B) Via email
C) Place all interests into a random generator, and allow an initiative topic to be randomly selected
D) Select and overlapping interest that could have a feasible solution
1. Right Answer: B
Explanation: Transparency allows employees to know what is going on in most, if not all, aspects of the organization as it relates to their job. High transparency is associated with employees who feel valued, validated, and report high morale.
2. Right Answer: A
Explanation: Networking outside of one's organization allows one to witness the successes of others, a learning experience that can benefit one's own workplace. The other options do not directly support professional growth.
3. Right Answer: D
Explanation: The worker's compensation is calculated as one of the costs needed to get the project done. Without paying the worker, he or she cannot be used as a resource on the project. The worker is not necessarily a stakeholder. The worker's salary is a benefit to the worker directly for his or her work, but it is not considered a benefit for cost-benefit analysis. The worker's pay is also fixed as a salary and is not considered a dependant variable for the analysis.
4. Right Answer: C
Explanation: Strengths (helpful) and weaknesses (harmful) refer to assets and liabilities that occur within an organization. Strengths of an organization include aspects like recognition as the top leader in quality services by a credible source or top sales received amongst all competition in the area. Weaknesses of an organization include things like a high employee turnover rate or small production facilities in comparison to the competition.
5. Right Answer: D
Explanation: When working with multiple stakeholders to develop a new initiative, one should select an interest that is held by the most stakeholders to provide value to as many people for the least amount of resources. HR professionals should be sure to not favor one particular stakeholder's interests, should not select randomly, and should not make initial enquires solely via email (which can make the process seem impersonal and unimportant)
Explanation: Transparency allows employees to know what is going on in most, if not all, aspects of the organization as it relates to their job. High transparency is associated with employees who feel valued, validated, and report high morale.
2. Right Answer: A
Explanation: Networking outside of one's organization allows one to witness the successes of others, a learning experience that can benefit one's own workplace. The other options do not directly support professional growth.
3. Right Answer: D
Explanation: The worker's compensation is calculated as one of the costs needed to get the project done. Without paying the worker, he or she cannot be used as a resource on the project. The worker is not necessarily a stakeholder. The worker's salary is a benefit to the worker directly for his or her work, but it is not considered a benefit for cost-benefit analysis. The worker's pay is also fixed as a salary and is not considered a dependant variable for the analysis.
4. Right Answer: C
Explanation: Strengths (helpful) and weaknesses (harmful) refer to assets and liabilities that occur within an organization. Strengths of an organization include aspects like recognition as the top leader in quality services by a credible source or top sales received amongst all competition in the area. Weaknesses of an organization include things like a high employee turnover rate or small production facilities in comparison to the competition.
5. Right Answer: D
Explanation: When working with multiple stakeholders to develop a new initiative, one should select an interest that is held by the most stakeholders to provide value to as many people for the least amount of resources. HR professionals should be sure to not favor one particular stakeholder's interests, should not select randomly, and should not make initial enquires solely via email (which can make the process seem impersonal and unimportant)
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